Senior Specialist: Tower Compliance Expert

5 days ago


Sandton, South Africa Caliber6 Full time

At Caliber6, we are seeking a seasoned Senior Specialist to join our team in the telecommunications sector. This 12-month contract role involves end-to-end service provider contract performance management and oversight of identifying appropriate service providers.

The successful candidate will ensure that all service delivery compliance requirements align with technical and commercial needs of the specific business unit and organization. Strong stakeholder management skills are essential to work closely with various departments including legal, supply chain, health and safety, information technology, and compliance teams.

Key Responsibilities:

  • Evaluate customer and vendor performance based on SLAs.
  • Monitor and manage client compliance to signed agreements.
  • Ensure technical support systems and platforms are functional for accurate site asset monitoring.
  • Provide strategic information for short-term decision making.
  • Distribute high-level feedback to management regarding network performance.
  • Distribute high-level feedback to customers and vendors for non-compliance and poor performances.

Requirements:

  • Relevant degree or diploma in Electrical, Mechanical, Facilities, or Construction Management (Essential).
  • Minimum 5-8 years relevant experience in contract management or a related field.


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