Customer Service Expert
3 weeks ago
About Abantu Staffing Solutions
We are a reputable staffing agency specializing in providing skilled sales professionals to various industries. Our goal is to supply exceptional candidates who meet the specific needs of our clients.
Job Role
In this exciting role as a Retail Sales Professional, you will be responsible for:
- Maintaining a neat and tidy workspace and store environment.
- Delivering exceptional customer service, addressing their queries and orders efficiently.
- Learning graphic design skills, including setting up and taking customer briefs.
- Coordinating timely stock replenishment and reordering.
- Engaging with customers via phone and SMS for collection purposes.
- Ensuring all deadlines and quality standards are met while keeping customers informed.
- Operating and maintaining necessary machinery.
Requirements
To succeed in this role, you should:
- Possess a Grade 12 or Matric certificate.
- Have 2-3 years of experience in retail sales.
Skills and Competencies
As a Retail Sales Professional, you should exhibit:
- A strong desire to learn and develop professionally.
- Excellent communication skills.
- A commitment to delivering exceptional customer service.
- A results-driven attitude.
Salary Range
The estimated annual salary for this position is R140,000 - R220,000, dependent on experience and location.
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