Sales Associate

4 weeks ago


Nelspruit, Mpumalanga, South Africa Cape Union Mart International Ltd Full time
Job Title: Sales Assistant

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Cape Union Mart International Ltd.

Key Responsibilities:
  • Exceed customer expectations by providing exceptional customer service and selling techniques.
  • Adhere to stock loss controls and ensure individual targets are met consistently.
  • Maximise sales by identifying opportunities to increase turnover and maintaining a high level of housekeeping and visual merchandising standards.
  • Process all purchases, verify and process payments, and ensure all outgoing stock/items/scripts are scanned and paid for.
  • Establish a professional relationship with customers and provide friendly, helpful, and courteous assistance and advice.
  • Report customer compliments and complaints to management and attend to all customer stock queries.
Requirements:
  • Honesty in dealing with cash and finances.
  • Building and maintaining relationships.
  • Innovation and change management.
  • Thinking and adaptability.
  • Taking ownership and problem-solving.
  • Trustworthy and honest.
  • Time management.
  • Exceptional customer service.
Minimum Requirements:
  • Matric or equivalent.
  • Up to 6 months retail experience.
Special Conditions of Employment:
  • ClearCredit and Criminal record.
  • Willing and able to work retail hours.
  • South African citizen.
Advantageous:
  • 1 year work experience within retail.
  • Microsoft Computer Proficiency.
  • Ability to communicate effectively.
  • Knowledge of current clothing trends/outdoor lifestyle.

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