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Outbound Sales Consultant
4 weeks ago
**Vision**
To establish a world-class direct financial service business that seeks to:
- offer its customers excellent service, superior value products, and fair treatment always;
- generate superior return on investment for shareholders;
- be the employer of choice; and
- be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry
**OUTPUTS / CORE TASKS**
**- Selling life insurance telephonically
- Achievement of sales targets and objectives
- Adherence to Quality and Compliance processes to minimize business risk
- Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Sales objection handling
- Build and maintain good client relationships
- Keep abreast of developments and trends in the Industry - self learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements
**REQUIREMENTS**
**Qualifications & Experience**
- Grade 12 qualification
- At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)
- Financial services experience (advantageous)
- RE Exam Advantageous
- 30 FAIS Credits - Advantageous
**Knowledge & Skills**
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime in order to achieve targets
**Personal Qualities**
- Selling skills
- Computer literacy
- Communication
- Planning and organizing
- Building and maintaining relationships
- Treating Customers Fairly
- Initiative
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
- Sales process
- Objection handling skills
- Team orientated
- Ability to receive and implement coaching