IT Service Delivery Manager

**Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The key responsibilities...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for an IT...

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions Client...

**Exciting Opportunity for Deliveries Optimization Manager / Delivery Services Manager!** Our client, a prominent player in the foods and beverages manufacturing industry, is seeking a dynamic professional to join their team in the role of Deliveries Optimization Manager / Delivery Services Manager. **Purpose of the Position**: To optimize deliveries to...

The Service Delivery Manager is responsible for the delivery of Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the Cloud MXDR SLA for assigned...

Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: US Hours ONLY (8am - 5.30pm EST) **START DATE**: IMMEDIATELY This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L...

Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: Direct Hire (W2) **START DATE**: IMMEDIATELY This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. This...

**About the Role** The IT Service Delivery Manager (IT SDM) works directly with the Teleperformance client base and owns the overall IT relationship between the client’s IT department and Teleperformance. In most cases these are Teleperformance’s largest and most complex clients. IT SDM is the main point of contact and advocate for the client and their...

**Location**: Woodstock, Cape Town **Salary**: R900k - R960k per annum **About the Role**: The Operations and Service Delivery Manager manages and leads the technical team and is responsible for all technical and technical services delivery. The Technical Director is responsible for the technical architecting of solutions and the managing the technical...

**Job Duties/Responsibilities will include**: Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures are followed for the optimum delivery of service Review and optimize processes and procedures Ensure that delivered services are fit for purpose, carrying out relevant reviews as necessary Manage the...

We are looking for the Service Delivery Manager MXDR is responsible for the delivery of the company's Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the...

Key Responsibilities: - Engage with customers in the closing stage of sales to begin to plan the onboarding process - Manage a comprehensive onboarding process through from welcome packs through to live running of our products or services. - Ensure all departments fulfil their role in the onboarding process and troubleshoot any issues that arise during the...

Peachtree Networks is looking for a Project Manager to join our team. The Project Manager is a key member of the Service Delivery Project Management Team. The Project Manager is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working group to offer assistance to the...

Role Purpose:The Facilities Service Coordinator will be responsible for the compliance of Contracts with Vendors and the Service level Agreements with internal and external Stakeholders, including customer service interactions, reports, and repairs. They will provide the highest level of Excellence with a sales-minded attitude while developing lasting,...

Role Purpose: The Facilities Service Coordinator will be responsible for the compliance of Contracts with Vendors and the Service level Agreements with internal and external Stakeholders, including customer service interactions, reports, and repairs. They will provide the highest level of Excellence with a sales-minded attitude while developing lasting,...

Responsibilities: - Organizing and coordinating the delivery process of goods within specified timelines - Collaborating with suppliers and delivery services to optimize logistics - Developing the courier service: recruiting, training, and motivating staff - Quality control of deliveries, analyzing and resolving issues as they arise - Tracking and...

Our Client a Global Tech firm is seeking a Client Delivery Manager to join their team in Cape town. They offer stability, growth, attractive salary along with excellent benefits and a great working environment. The Client Delivery manager is accountable for the design, implementation and maintenance of the Service Delivery and Planning strategy, framework,...

Cape Town/ JHB Role Description The Delivery Manager leads all aspects of assigned delivery projects within one of the companys Solution Centres and actively drives projects to deliver to agreed time and quality commitments. The role requires an uncompromising focus on delivering to project milestones and the ability to motivate teams to achieve those...

Business unit, Department, Reporting **Business Unit**: DPS **Department**: Application Solutions (SAP COE) **Reports to**: SAP IT Service Delivery Core Description Responsible for co-coordinating the delivery of services into BCX - Application Solutions - SAP COE’s customers. Ensure long-term healthy client relationships, acting as the bridge between...

Think of our headquarters as a career destination on the Cape Town beachfront - a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain.Surrounded by shops and a buzzing outdoor community that use the beach for world class events and leisure activities, our headquarters facilitates the perfect life balanced away...