Telesales Agent

**Responsibilities**:

- Contact potential or existing customers to inform them about the offering of the company
- Answer questions about products and the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements**:

- Matric
- Excellent communication skills both verbal and written
- Strong computer skills
- Proven experience as telesales rep or other sales/customer service role
- Ability to learn about products and services and describe/explain them to prospects
- Cool tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Job Type**: Contract
Contract length: 6 months

**Salary**: R12,000.00 - R13,000.00 per month

Ability to commute/relocate:

- Montague Gardens, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Marketing and sales: 1 year (preferred)