Contact Centre Agent

Our client in the multimedia industry is seeking contact centre agents to assist customers via live chat platforms within a shifted environment. **Requirements**: - Matric/Degree - Live chat experience is an advantage - Stable internet connection - Able to work shifted hours - Great written and spoken skills - Tech savvy **Job Type**: Temporary Contract...

**Job description** Our client in the multimedia industry is seeking contact centre agents to assist customers via live chat platforms within a shifted environment on a 6 month contract. **Duties and responsibilities** - Assisting customers via various forms of communication - Ensuring an effortless customer experience - Providing information to clients...

We have a fantastic job opportunity for German speaking agents. Our client is a dynamic, progressive, Sandton based call-centre, with a focus _to transform the country through their graduate programmes as well as learning and development offered to their employees. They provide _best-in-class business services to enable their clients to yield optimum...

**Main job purpose** Manage, coach and mentor agents and teams of agents to ensure achievement of set, communicated and tracked key performance indicators and behavioural standards of engagement towards achieving and exceeding company objectives **Main Objective** Ensure agent and team achievement against set KPI targets through effective performance...

Responsible for planning, developing, and managing the overall Contact Centre strategy. Including resource planning such as labour force and management of the Contact Centre. Tracking, measuring, and reporting of the overall Contact Centre productivity and efficiency. Ensure that the corporate standard service levels met and maintained. To monitor...

Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our internattional contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience -...

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Minimum Experience:1 - 2 years...

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Minimum Experience:1 - 2 years...

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA. Minimum Experience: 1 - 2 years...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and...

**German Contact Centre Agent** Johannesburg|Sandton | Full time **Our Client**: Our client provides specialized and bespoke business services, including receivables management, payment processing and customer services, through scalable and flexible low-cost operations. **What They Can Offer You**: - Salary between R18,000 - R26,000 depending on...

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.Key Activities:Handle telephone and email/web queries within...

Contact Centre NQF Level 4 Learnership Contact Centre NQF Level 4 Learnership Exist at one of our client in Sandton Learnership Requirements - Grade 12 - South African citizen - Must be unemployed. - Valid proof of disability - Must not currently be studying. Due to EE requirements preference will be given to people with disability only. Learnership...

The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager.Principal...

Call Centre Agents RequiredThis position is open to candidates based preferably in the South of Johannesburg.Candidates that meet the following criteria need only apply:Matric EssentialCandidates are required to have a strong command of the English LanguageAt least one year's Sales experience within the Call Centre EnvironmentAbility to drive salesCold...

Job Description Dear Future, Call Centre Agent To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost...

Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We're seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley. - Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone,...

IMPORTANT CONTACTS/LIAISES WITH: ADVISES (IF APPLICABLE): Zone Donor Managers support services departments Heads of Donor Relations Collections Managers Marketing Communications and Brand Social Media Specialist Medical Donor Services External suppliers Donors ROLE PURPOSE SPECIAL CIRCUMSTANCES (E.G. TRAVEL, WORKING AFTER...