Cluster F&b Executive Manager

4 months ago

Victoria amp Alfred Waterfront, South Africa HotelJobs.co.za Full time

Hotel Complex in Cape Town is currently recruiting for an experienced Cluster F&B Executive Manager. You will play a key role in overseeing the Food & Beverage operations across their V&A Portfolio. Reporting directly to the General Manager, you will be responsible for developing and implementing strategic initiatives to enhance the guest experience, drive revenue growth, and elevate the brand identity of our food and beverage offerings.

**Responsibilities**:
**Strategic Branding and Marketing**:

- Develop and execute strategic plans to position our food and beverage offerings as a key differentiator and revenue driver for the properties.
- Collaborate with the marketing team to develop branding strategies, marketing campaigns, and promotional initiatives to attract and retain customers.
- Conduct market research, analyse consumer trends, and identify opportunities to enhance the visibility and appeal of our food and beverage offerings.

**Event Hosting and Management**:

- Plan, coordinate, and host a variety of events, including culinary festivals, wine tastings, and special dining experiences, to attract new customers and drive revenue.
- Work closely with the events team to ensure seamless execution of events, from concept development to post-event analysis and follow-up.

**Operational Oversight**:

- Provide operational oversight and support to the food and beverage teams at each property, ensuring adherence to quality standards, service excellence, and cost efficiency.
- Monitor and analyse financial performance metrics, including revenue, expenses, and profitability, and implement corrective actions as needed to achieve business objectives.

**Menu Development and Innovation**:

- Collaborate with the executive chefs and culinary teams to develop innovative and on-trend menu offerings that reflect the brand identity and meet the preferences of our target audience.
- Conduct regular menu reviews and updates to ensure alignment with seasonal trends, guest feedback, and business objectives.

**Guest Experience Enhancement**:

- Champion a culture of service excellence and guest satisfaction, ensuring that every guest interaction exceeds expectations and leaves a positive impression.
- Solicit and respond to guest feedback, implementing improvements and enhancements to enhance the overall dining experience.

**Requirements**:

- Bachelor's degree in Hospitality Management, Marketing, Business Administration, or related field.
- Minimum of years of experience in food and beverage management, preferably in a multi-property or upscale hospitality environment.
- Proven track record of success in developing and executing strategic branding, marketing, and event initiatives to drive revenue growth and enhance brand identity.
- Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across departments and levels of the organization.
- Thorough understanding of food and beverage operations, including menu development, cost control, and quality assurance.
- Experience with event planning and management, including conceptualization, logistics, and execution.
- Proficiency in financial analysis, budgeting, and forecasting.
- Familiarity with industry trends, best practices, and emerging technologies in food and beverage management and hospitality.

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