Front Desk Associate

1 month ago


Cape Town, South Africa HotelJobs.co.za Full time

**Front Desk Associate & Hostess - Cape Town**

**Overview**:
We are looking for a dynamic Front Desk Associate & Hostess to join a shared workspace business. This customer-facing role is responsible for delivering exceptional service to members, guests, and visitors, ensuring a welcoming and productive environment. As the first point of contact, you'll create positive experiences, assist with daily operations, and support event and community engagement.

**Key Responsibilities**:

- Greet members, guests, and visitors with a friendly, professional demeanor
- Manage the front desk area, ensuring it is tidy and organized
- Coordinate check-ins/check-outs and process visitor logs
- Support event coordination, including setup and guest assistance
- Assist with administrative tasks like member billing, invoicing, and record keeping
- Foster community engagement by promoting events and supporting member interactions
- Ensure workspace safety and security, including enforcing access control

**Skills & Qualifications**:

- ** Required**:

- Excellent customer service skills with a focus on creating positive experiences
- Clear communication skills (both verbal and written)
- Strong multitasking and time management abilities
- Proficiency in Microsoft Office, Google Suite, and familiarity with booking systems
- Warm, welcoming attitude with problem-solving skills
- Professional appearance and demeanor
- ** Preferred**:

- Experience in hospitality or customer service
- Event coordination experience
- Familiarity with shared workspace or coworking environments

**Physical Requirements**:

- Ability to sit or stand for extended periods
- Ability to move between different areas of the workspace
- Lift and carry light office supplies (up to 12kg)

**Compensation & Benefits**:

- Competitive salary.
- Potential for professional development

**To Apply**:
Submit your CV today and take the next step in your career


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