Van Assistant

To assist the driver with collections and deliveries, including related administrative functions. To take joint responsibility with the driver for loading accuracy.

**Key Job Functions**
- Assist with maintenance and cleanliness of vehicles:

- Clean vehicle interior (including load box) daily, clean vehicle exterior - minimum of once per week, or more frequently if required.
- Assist with maintenance checks, report problems to Dispatch Supervisor.
- Assist with accurate loading, offloading, collections and deliveries:

- Check stock loaded for each trip against invoices. Offload stock accurately, at the correct customer, as per the invoice. Ensure POD requirements met on delivery.
- Ensure preservation of cold chain over each trip where applicable.
- Assist driver with the completion / update of route sheet. Submit fully completed route sheets and matched POD’s to Dispatch Supervisor at the end of each trip.
- Assist with adherence to customer payment terms:

- Ensure that invoice payment terms are adhered to by customer. Get authorization from orders department for deviations, and note exceptions on invoices. Get instructions from Dispatch Supervisor where authorization not given.
- Assist driver with daily cash ups and de briefing. Verify and sign that cash up matches money collected from customers. NOTE: Driver and driver assistant will be responsible for shortfalls on cash-up, and disciplinary proceedings may follow.
- Effective communication with Dispatch Supervisor:

- Assist by reporting delays, accidents or other traffic and transportation situations to Dispatch Supervisor with could result in delivery delays or non-delivery.
- Alert Dispatch Supervisor of absence from work, per company requirements.
- Contact Dispatch Supervisor for instructions immediately should any issue or query arise at the customer, that was not part of issued trip instructions e.g. returns / uplifts.

**Knowledge and Experience Required**
- Be able to read a map and be able to follow written and verbal geographic directions.
- Must have a reasonable knowledge of the allocated area / route.
- Must have grade 12

**Person Profile, Skills and Attitude**
- Willing and able to work overtime as required / authorized by management.
- Able to perform physical duties, e.g. lifting heavy boxes and working in all types of weather.
- Good attention to detail, literacy and numerical ability, and communication skills
- Maintain a high standard of personal hygiene and appearance, including uniform and Personal Protective Equipment items, at all times.
- Demonstrate helpful, friendly, respectful and professional conduct at all times, when dealing with customers and members of the public, or when on the road.
- Adhere to traffic laws, safety regulations and operating procedures at all times.

**Salary**: R4,500.00 - R5,000.00 per month

Ability to commute/relocate:

- Montague Gardens, Western Cape: Reliably commute or planning to relocate before starting work (required)