Credit Controller

2 weeks ago

Durban, South Africa Engen Full time

**Location: Durban**:
**Grade: FM**:
**Purpose of the Job**:
To maximise the collection of accounts receivable and ensure accuracy of customer statements, thereby minimising bad debts and contributing to the company's cash flow

**What You'll Have Done Before**:
NQF Level 6 (Diploma in Credit Management)

3 years’ experience in Credit management (within Commercial or Manufacturing Credit environment)

Credit experience in the Oil Industry

**What You'll be doing**:
Ensure transparent and clear query resolution and collection process by driving root cause analysis and set-up necessary corrective/ counter measurements, whilst ensuring effective communication to customer on status of resolution and action to be taken

Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained.

Managing a transparent and clear collection process and maintain records of pro-active collections activities.

Ensure that all customer statements are accurate and reconciled, by conducting rigorous checks on all related documentations in line with processes and procedures

Foster sound working relations with internal and external customers.

Manage process for escalating risks where appropriate in a timely manner

Manage a transparent and clear collection process, including risk management and mitigation of risk

Operate within credit risk framework, policies and procedures and maintain records of internal controls

Manage end-to-end process of Accounts Receivable Portfolio and drive operational performance to ensure processes are efficiently carried out and standards maintained

Ensure that relevant reports are submitted as and when required on AR portfolio view of credit and collection activity, risk overview, query status, shifts in risk profiles, payment patterns and other developments to ensure visibility on potential impacts and propose possible corrective measures to improve collection cycle.

Ensure that all payments are correctly allocated and in line with Customer Remittances where applicable

**Job Advert Closing Date**: All job adverts close five days after date posted

**Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.**

**Important Information**:

- The appointment will be made in line with Engen's Employment Equity Strategy.
- Engen reserves the right not to make an appointment.

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