Business Process Optimization Specialist

2 weeks ago


Cape Town, South Africa Aculocity, LLC Full time

Do you want to be a business process optimization (bpo) specialist?

Are you obsessed with customer focus and meeting the end user’s needs? Do you feel stifled by bureaucracy? Have an entrepreneurial drive? Do you refuse to let obstacles get in the way of achieving results?

**Your Mission**

Be the champion for Business Process Optimisation (BPO) and Continuous Process Improvement (CPI) across our enterprise. You’ll be responsible for optimizing and improving end-to-end business processes and solutions with a focus on one-touch, lean, automated business processes and ensuring intelligence and data are leveraged to continuously improve our ability to deliver one-touch, high quality outcomes across the business.

What Does it Take to Be Part of Our Team?

**Responsibilities**
- Utilise your vast skillset and toolbox of techniques in a complex supply chain to eliminate bottlenecks and optimise the end-to-end value chain.
- Drive a culture of continuous improvement throughout the organisation
- Embrace technology and automation opportunities.
- Utilise different tools, techniques and methodologies depending on the business scenario and the complexity thereof
- Facilitate workshops/Kaizen sessions, or other frameworks and methods to identify weaknesses or optimisation opportunities in process, people or technology
- Develop sustainable solutions to address inefficiencies.
- Train and develop others in BPO and CPI
- Conduct health-checks on the implementation and efficacy of processes
- Ensure a single source of truth for processes including version control, change management and deployment

**Key Outcomes**
- Highly efficient, optimised business processes
- Highly optimised, cost-effective supply chain
- Increase transparency and eliminate bottlenecks in workflows

**You’ll Demonstrate These Competencies for Success**:

- Have extensive experience assessing and solving complex business problems & processes utilizing a cross functional team with competing priorities to execute measurable, sustainable solutions
- Have the ability to identify and articulate strategic business initiatives from assessment through execution
- Have proven success in Root Cause Analysis, Process Mapping, and Process Optimization
- Have a strong understanding of how business and technology intersect to create repeatable end-to-end programs and processes which help drive and support enterprise growth
- Proven ability to manage multiple complex projects and resources running in parallel
- Superior analytical and problem solving skills
- Strong communication skills; experience presenting to executive/senior level management

**Your Background Includes**:

- Bachelor’s degree (minimum), Master’s degree (preferred), technical discipline or Supply Chain experience
- Lean Six Sigma and/or PMP certifications highly desirable
- Experience in business process design and improvement initiatives including exposure and knowledge of process assessment (current state) and analysis to identify improvement opportunities and defining future state leveraging a variety of process methodology and modelling techniques and BPM tools (e.g., LEAN, Six Sigma, BPMS, TPS, etc.).
- Previous experience within the truck manufacturing industry highly desired
- 15 years minimum professional experience
- 5-10 years of experience solving complex, enterprise-wide problems
- BPM Certification from the BPM Institute is a plus

**Where will you work?**
- This role can be located at Autocar®, LLC, in Birmingham, AL or at Triz in Cape Town, South Africa

**What do we offer in benefits?**
- We offer an attractive compensation and benefits package, to include base salary, incentive bonus opportunities, and benefits such as medical/dental/vision options, 401K plan, etc.



  • Cape Town, South Africa Santam Full time

    What will you do? Santam Group Finance has a position available for a Process Specialist , based at Head Office in Bellville and reporting to the Manager: Business Enablement.  The Business Process Specialist needs to provide the lead throughout the implementation of process improvement initiatives to ensure people/process/technical...


  • Cape Town, South Africa ARC Business Process Outsourcing Full time

    Join Our Team as a Customer Service Language Specialist! What You'll Do: Engage with customers in their native language, creating a seamless and personalized support experience. Troubleshoot and resolve inquiries, ensuring customer satisfaction and building strong relationships. Collaborate with a global team to enhance the customer journey across...


  • Cape Town, South Africa TFG Design Centre Full time

    Position Description:An exciting opportunity has arisen for a dynamic, self-motivated, and driven individual to join the TFG Business Process Optimization and Technology Department based in Cape Town (Design Centre). The primary objective for this department is to build a clear roadmap for Technology implementation across all TFG Manufacturing sites to...


  • Cape Town, South Africa ERM Full time

    As the Associate Business Process Manager, you will be responsible for supporting process improvements across people, technology (Salesforce applications), and behavior in Sales and Marketing, working closely with stakeholders to capture business requirements and support projects until handover to the Technology Lead for technical refinement. Additionally,...


  • Cape Town, South Africa EarthStream Full time

    **Job Details**: **Sector**: Renewable Energy**Location**: Cape Town**Job Ref**: PR/116623_1676961873**Job Type**: Permanent**Salary**: Negotiable per year**Expiry Date**: 23 March 2023**Contact**: Thurston Kotze- **Start Date**: ASAP Are you a talented engineer with a passion for optimizing industrial processes? Do you have experience in asset management...


  • Cape Town, South Africa TFG Design Centre Full time

    Position Description:As part of our 5 year IT roadmap, we have identified the requirement for the Industrial Engineering team to support the continuous improvement process change required.  The focus in 2023 is the identification of requirements for replacement of Enterprise Resource Planning (ERP) and Warehouse Management System. All significant risks...


  • Cape Town, South Africa GAP Consulting Full time

    Western Cape, CPT - CBD - Agriculture: Retail - Market Related | Negotiable - Job ref: AGR000148/LM - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Company that seeks the expertise of a Business Development Specialist in the Fertilising Industry **Minimum Requirements**: - Must have a minimum of 4 to 5 years’ experience working as a Business...

  • Process Analyst

    4 weeks ago


    Cape Town, South Africa Network Contracting Full time

    **Key responsibilities will include amongst others the following**: The main focus of the role is the improvement of business sub-processes by analysis and redesign and assisting with the implementation of various changes to products and processes e.g. Legislative or technical changes. - This is inclusive of the communication of changes. - Analyse processes...


  • Cape Town, South Africa Datonomy Solutions Full time

    Experience in fast-paced retail environments is a plus. Experience in digitising workspaces is hugely advantageous.Duties:Gather, analyse, validate, and document requirements for business problems in collaboration with business stakeholders and IT- Document the functional and non-functional requirements in the form of detailed and clear user stories as well...


  • Cape Town, South Africa Datonomy Solutions Full time

    Experience in fast-paced retail environments is a plus. Experience in digitising workspaces is hugely advantageous. Duties: Gather, analyse, validate, and document requirements for business problems in collaboration with business stakeholders and IT- Document the functional and non-functional requirements in the form of detailed and clear user stories as...


  • Cape Town, South Africa Adzuna ZA B C2 Full time

    Experience in fast-paced retail environments is a plus. Experience in digitising workspaces is hugely advantageous.Duties:Gather, analyse, validate, and document requirements for business problems in collaboration with business stakeholders and IT- Document the functional and non-functional requirements in the form of detailed and clear user stories as well...


  • Cape Town, South Africa Genfin Business Finance Full time

    Who is GENFIN?GENFIN is a proudly South African business that enables and supports businesses with flexible funding solutions, allowing them to unlock growth for sustainable success. We understand the needs of businesses and that access to affordable finance is critical for the growth, sustainability, and operation of any business.We are backed by the GENFIN...

  • Planning Specialist

    4 weeks ago


    Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment is currently hiring a Planning Specialist for a client in need of top talent for their planning department. As a Planning Specialist, you will be responsible for developing and implementing effective planning strategies to optimize business operations and improve efficiency. Your expertise in forecasting, analyzing data, and collaborating...


  • Cape Town, South Africa Red Bull Full time

    Reporting to the Procurement Manager, the Procurement Specialist is responsible for supply chain management, evaluating suppliers, review cost estimates and issue purchase orders/approval, purchasing goods and services and contract negotiations/service level agreements including KPI setting, tracking and reviews. The Procurement Specialist supports the...


  • Cape Town, South Africa Curro Holdings Ltd Full time

    **At Curro, we care.**: **Business Studies/EMS Specialist**: **Curro Head Office** **Vacancy Reference: 16321**: Curro is a warm and welcoming place to work. It is a place where you can contribute to the lives of children and see them grow into the leaders of tomorrow. Join **Curro Head Office** as a **Business Studies/EMS Specialist **to start **01 July...


  • Cape Town, South Africa JSM Business Services Full time

    The work will be in a rapidly growing technical field, at the crossroads of energy, new drone technologies, data processing and the latest technics of analysis. The aim is to develop the Drone Analytics business segment in South Africa across various industries, including mining, infrastructure, agricultural and commercial. The person will work...


  • Cape Town, South Africa Pearr Full time

    Business Development Specialist (Solar PV)Decentral Energy is a renewable energy company in South Africa that specialises in developing, owning, and managing renewable energy assets. We are seeking a dynamic Western Cape-based Business Development Specialist to join our sales team, focusing on sub-5 MW solar PV projects.Commission Structure...

  • Senior Specialist

    4 weeks ago


    Cape Town, South Africa HR Genie Full time

    Our Client a leading South African institute is seeking a Senior Specialist - Trusts to join their team in Cape town. They offer stability, growth, attractive salary along with excellent benefits. Our Client wishes to recruit a highly skilled, experienced, dynamic and result oriented Senior Specialist with extensive knowledge and experience in the design...


  • Cape Town, South Africa FACT Full time

    The primary role for this position is to design, plan, and optimize our client’s 2,3,4,5G RAN network infrastructure, ensuring it performs at its peak and meets the evolving demands of the business.You will collaborate with multidisciplinary teams to guarantee the network's reliability, scalability, and efficiency.1. Network Design: Work with the network...


  • Cape Town, South Africa Future Africa Consulting (Pty)Ltd Full time

    The primary role for this position is to design, plan, and optimize our client’s 2,3,4,5G RAN network infrastructure, ensuring it performs at its peak and meets the evolving demands of the business.You will collaborate with multidisciplinary teams to guarantee the network's reliability, scalability, and efficiency.1. Network Design: Work with the network...