Technical Program Manager

3 months ago

Cape Town, South Africa Digitas Full time

Company Description
**About Digitas**

**Job Description**:
Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize and understand the ever-changing landscape of digital marketing and technology.

To help with this, we’re looking for an outstanding Technical Program Manager
- a digital producer with a passion for using collaboration, the creative process and emerging technologies to produce world-class interactive experiences for our clients. You’ll help create dynamic digital experiences and integrated campaigns for Fortune 500 clients. Our project work includes experience design and development, digital and social media campaigns, digital partnership activations and promotions, eCommerce and CMS implementations, CRM programs and branded content. As a **Technical Program Manager**, you will not only help develop and execute the plans that allow our teams to create exciting work, but will also supervise a team of project managers and oversee large programs of work. To succeed, you will need to be a creative advocate, strive to be proactive, have a passion for technology, maintain a deep project management toolkit and exercise excellent communication skills. Sound like you? Read on.

**What you’ll do -**

As a Technical Program Manager on the Project Management team, you will:

- Guide large teams in process development, financial management (at a program level) and scoping of work
- Define and adjust processes to meet project/business needs and look for ways to improve processes while coaching teams to do the same
- Oversee annual account planning in regards to holistic team structure and scoping process
- Collaborate with senior management and cross-functional leads on complex projects and strategic assignments
- Lead client discussions on project plans to ensure client understands project flow and due dates needed in order to meet end goals
- Participate in new business RFI or RFP requests when necessary
- Contribute to capability model definition and management
- Demonstrate strong written and oral presentation skills
- Develop and articulate compelling decks and lead trainings
- Manage multiple direct reports and set career and capability goals with them
- Enforce team compliance to high company standards and professionalism
- Participate in team and cross-capability recruiting, interviewing and staffing
- Attend training seminars and continuing education as offered

**Day-to-day, your role includes**:

- Keeping clients and internal teams moving in the same direction
- Problem-solving program and project issues; assisting teams in resolution and successfully leading large teams to develop risk mitigation plans
- Actively seeking out ways to improve team and client communication and developing processes that lead to more effective collaboration
- Demonstrating the ability to deliver constructive feedback while outlining and facilitating development plans where needed
- Experiencing something new every day

**Qualifications**:
**We’re looking for strong, impactful work experience, which typically includes**:

- A four-year degree
- 6-8 years of Project Management, Marketing or related experience
- Mastery of mid to large-level projects and programs
- PMP and/or CSM Certification (or desire to get this)
- Working knowledge of enterprise tools (JIRA, MS Project, Excel, PowerPoint, Slack, Trello)

Additional Information
**You are the right person if you**:

- Demonstrate grit and extreme ownership
- Exude positivity
- Aren’t afraid to share your ideas
- Meet problems head-on and view them as opportunities
- Are self-reliant and motivated
- Communicate fearlessly

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