Debt Review Customer Service Representative

1 week ago


Claremont, South Africa YMA Consulting Full time

We are seeking a Customer Service Agent / Client Relations administrator to join our well established company.

**Experience**:

- +- 1 years’ debt review customer service experience
**Main Responsibilities**:

- Handle inbound customer service calls
- Handle customer complaints.
- Solve customer problems, and provide a high level of customer service.
- Identify when escalation is required and follow prescribed escalation procedures.
- Handling queries that are received via all aspects.
**Skills & Attributes**:

- Computer literate
- Excellent attention to detail
- Good communication skills
- Ability to be proactive
- Professional attitude and appearance
- Solid written and verbal communication skills

**Job Types**: Full-time, Permanent

**Experience**:

- Debt Review Customer service: 1 year (required)



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