Debt Review Social Media Consultant

14 hours ago


Claremont, South Africa YMA Consulting Full time

YMA Consulting seeks to employ a young professional to deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.

Job description:

- Responsible for handling all queries, company’s whatsapp account, as well as social media accounts.
- Posting content on social media
- Management of Hello Peter reviews
- Assist and resolve incidents according to company processes and procedures.
- Ensure excellent customer service and effective and efficient problem-solving.

To join our team of professionals, you are required to:

- Have a brief understanding about the debt review process
- +- 1 year within a similar role / debt review customer service
- Excellent comprehensive skills
- Excellent writing and reading skills
- Excellent typing skills
- Good presentation skills both verbally and written



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