Smi 415228 - Sales & Reservations Executive Hybrid

2 weeks ago


Gauteng, South Africa HotelJobs.co.za Full time

**Employer Description**

This company offers a collection of luxury destination retreats in Southern and East Africa. This position will be based in Johannesburg North.

Our client seeks a strong Sales & Reservations Executive for their ultra-luxury brand including various destinations. The Sales & Reservations Executive will undertake reservations activities on behalf of the company, specifically focusing on properties located in Southern and East Africa. This is a hybrid role, with a minimum of two days per week in the office, which is in Johannesburg North, where the office team works. Travel will be required on ad hoc occasions. The official office hours are 8.30am to 5.30pm, Monday to Friday however you would be required to work ad-hoc weekends and public holidays. Time off in lieu would be given for working ‘out of Office’ hours.

You will be responsible for:

- Logging and responding to enquiries and making reservations for 3 properties.
- Ensure reservations are handled in accordance with company minimum standards for turnaround/confirmation and follow up
- Issuing invoices, chasing and receipting payments for reservations
- To book internal flights and road transfers for guests as required and other ad-hoc 3rd party services.

**Qualifications**

Relevant Travel & Tourism Qualification

**Skills**
- Excellent communication skills, both written and verbal
- Excellent command of the English language
- Minimum 3 years’ experience in similar appointment with specific reservations experience in lodges and/or booking East Africa.
- Excellent inter-personal skills
- Excellent computer skills
- Excellent sales and negotiation skills
- Excellent presentation skills
- Excellent financial awareness and skills

**Benefits**
- Competitive Salary
- Permanent Employment (Subject to 3-month probation)
- Hybrid working: at least 2 days per week in our Rivonia office
- 50% Company Contribution on Medical Aid
- 7.5% Company Contribution on Pension Fund and life assurance



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