Receptionist (M/F)

2 weeks ago

Cape Town, South Africa CFAO Full time

**General information**:
**Join our CFAO MOBILITY Division **

**MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS**

Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.

Our Offer includes the complete automotive offering, including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.

We looking for a **Receptionist M/F **based **:South Africa**

**PURPOSE OF POSITION**:
**To ensure that every client is courteously and pleasantly attended to, either telephonically or personally at point of contact, and that client's needs and requirements are promptly attended to.**

**To keep records and documentation up to date on a daily basis.**

***MINIMUM REQUIREMENTS**
- ** Senior Certificate (Grade 12)**:

- ** Computer literate.**:

- ** Openly and pleasantly conversant**:

- ** Clean criminal record,**:

- ** Good verbal and written communication skills in English.**

**Profil Request**:
**KEY DUTIES AND RESPONSIBILITIES**:

- ** Answer all incoming calls promptly and courteously and make outgoing calls on request.**:

- ** To ensure that incoming calls are connected in the shortest possible time.**:

- ** Assist incoming callers by giving information requested and redirecting calls where necessary.**:

- ** Take messages and ensure dispatch and receipt thereof.**:

- ** Report telephone/PABX faults and ensure that technicians tend to the problem.**:

- ** Report operational problems regarding unanswered calls and excessive private use causing delays and obstacles to effective communication.**:

- ** Arrange schedule of relief operators during off duty time.**:

- ** Ensure clean, neat, and tidy appearance of reception area to ensure proper image of dealership is maintained.**:

- ** Maintain a neat personal appearance and friendly manner at all times.**:

- ** In instances where customers express dissatisfaction with any of the company’s services, transfer the calls to the relevant manager immediately or in his/her absence to the General Manager.**:

- ** Issue receipts for all cash and account payments.**:

- ** Ensure that cash from parts and service departments are received on time, the cash checked, and receipts issued.**:

- ** Ensure that all monies are locked away safely.**:

- ** Total the receipts book and bank all payments daily.**:

- ** Ensure that petty cash is recorded properly and reimbursed regularly.**:

- ** Assist the VSB clerk when needed.**:

- ** Assist with clerical administration as requested.**:

- ** Ad hoc duties, as and when required.

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