Field Sales Specialist

4 weeks ago

Mpumalanga, South Africa iKhokha Full time

Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.

**Job Description**:
Do you enjoy hitting the road with a strategic sales plan and returning home with a pile of closed deals? We are looking for a Field Sales Specialist, who loves the challenge of tackling a direct sales model and representing a South African challenger brand.

We need H U N T E R’S, so if you have a sales network in and around Johannesburg Central and love a challenge, then keep reading on...

**So, what will you do?**

Contribute to developing our growing customer base and enhance our customer experience by upholding our company values whilst confidently and sincerely leading customers on a "wow" journey through the iKhokha sales funnel.

**Deal Breakers**:

- Minimum 3 year’s Field/Outbound Sales experience
- Previous exposure working within merchant services or banking sector is advantageous
- Excellent communication skills both verbal and written
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM
- FICA training advantageous
- Valid driver’s license and own reliable transport is essential

**Knowledge**:

- Proven track record delivering on sales targets and successfully dealing with customer relationships.
- High sales focus and customer orientation.
- Advanced knowledge of Sales funnel & Pipeline management.

**What would you be responsible for**:

- Prospect and canvass for new customers in targeted areas and targeted industries
- Sales calls from warm leads from various marketing channels and activities
- Post-sale call and follow ups, logging all activity and demos with clients
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company sales and demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback to SDR
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.
- Sign-up merchants and assist them with FICA documentation required
- Facilitate warmed leads with sign up process and documentation
- Complimentary follow up visits to larger clients
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
- Maintain professional and technical knowledge through ongoing self and shared learning.

**Qualifications**:

- Matric

Additional Information
**Perks of joining the Tribe?**
- You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
- Hybrid, remote and in office work models.
- Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
- Visionary Leadership.
- Study leave.
- Access to on demand learning and development.
- A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.

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