Manager, Operations

2 weeks ago

Germiston, South Africa DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: Germiston
Job Posting Title: Manager, Operations
Time Type: Full time

**Minimum requirements**

Grade 12

Diploma in logistics/supply chain or freight forwarding

Extensive Knowledge & experience in WMS MS Office, specifically Outlook, Excel & Word

**Job Related Requirements**
- Minimum of 5 years experience in Automotive Logistics and/or warehousing.
- Minimum of 3 years supervisory/managerial experience.
- Minimum of 3 years experience in client facing environment
- Minimum of 3 years experience in managing, supervising, evaluating and monitoring suppliers and their performance vs SLA’s
- Proven experience with project implementations - Excellent and strong Administrative skills.
- Be able to work overtime and flexi-time if required (including weekends and public holidays).
- Be prepared to undergo random polygraph and surveillance examinations.
- Hands-on experience in Industrial Relations and People Management/Leadership.
- Be prepared to undergo credit and criminal checks as well as integrity tests.
- Planning & Organizing - very strong ability to manage time & prioritize.
- Excellent communication skills and ability - be able to communicate at all levels within and out of the company.
- Able to work under pressure and without supervision.
- High level of emotional intelligence.
- Must be able to work effectively unsupervised.

**Added Advantages for the role**
- Knowledge of CARGOWRITE WMS system - Strong Problem solving and Analytical skills - Able to have creative ideas for continues improvement - Work towards achieving objectives and goals on a personal level and team level - Must be able to affectively interact internally and externally - Inventory/Stock Management experience. - Good people and leadership skills. - HR and IR experience. - Able to have creative ideas for continues improvement.

**Main purpose of the role**

This role will be responsible for planning, organizing, directing and controlling all activities for the inbound, inventory, outbound & distribution departments.

**Duties and Responsibilities**
- Plan and implement various processes in line with the KPI and contractual obligations. - Ensure inventory processes are followed in operations and admin. - Maintain and update various reports in line with KPI and contractual obligations. - Compiling of reports & spreadsheets as per SOP’s. - Appropriate management of costs, assets, employees & processes such as service level costs, overtime costs, account costs. - Adherence to current service level agreements. - Handling customer queries. - Managing and control of resources such as people management, asset management and processes. - Meeting all deadlines including all KPIs but not limited to. - Initiating and implementing performance management of staff. - Identify, drive and implement improvements in support of productivity and cost savings. - Protect and control company assets. - Problem solving and system analysis. - Administrative duties. - Adherence to QSHE compliance and responsibilities. - Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements. - Insure all team members comply with HSE standards. - Do daily/ weekly and monthly reports that needs to be send to DSV management and the client. - Identify and report discrepancies/irregular standards in a daily basis and root cause (Corrective Action report) analysis completed per deviation.

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