Complaints and Resolution Consultant

**Job Details**: - Department Sales and Services- Minimum experience Mid-Senior- Company primary industry Banking- Job functional area Legal- Salary R400 000 - R600 000 per annum**Introduction** One of the biggest banking company based in Sandton is looking for a Dispute Resolution Technical Lead to join their team.**Purpose of the Role** To provide senior...

Purpose of the role To provide senior representation for the company by liaising with the various ombudsman offices and regulatory bodies. Proactively advising and acting in terms of alternative dispute resolution practices, legal issues and risk management for internal stakeholders. **Responsibilities**: Management of Regulatory complaints end-to-end. Be...

**Business Unit**:Discovery Employee Benefits**Function**:Brokers (FAIS Accredited)**Date**:16 Apr 2024Achieve more than** **YOU BELIEVE** - Discovery Corporate and Employee Benefits Broker Services Consultant - **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in...

Fast growing Automotive OEM is seeking a self motivated and driven Automotive **Customer Care Consultant** to assist business operations and support the Automotive OEM dealership network in order to optimize customer experience and parts service delivery. **Key responsibility**: - Handle all written, telephonic, web, social and digital including walk in...

**Business Unit**:Discovery Health**Function**:Client Service**Date**:1 Nov 2023**Service Consultant - Health Professionals** **Key Purpose** - To take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards.**Areas of responsibility may...

**Business Unit**:Discovery Health**Function**:Call Center / Contact Center**Date**:14 May 2024**Service Consultant - Health Professionals** **Key Purpose** - To take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards. - **Areas of...

**Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:12 Jun 2023**Key Purpose** - We are looking for Service Consultants who are client centric with a passion for customer service and who embrace our core purpose and and values through every interaction. - **Areas of responsibility may include but not limited to** - Dealing...

Paralegal ICT ~ Legal Sandton - Gauteng - South Africa As the Administrative support to the Company Secretary, you must have a solid knowledge of legal terminology and rules of legal procedure. Excellent organisational skills are a must, as it is likely you will be managing voluminous files. Strong research and writing skills are also necessary for...

**Business Unit**:Vitality Life**Function**:Customer Experience**Date**:17-Feb-2023- Discovery - VitalityLife **Service Executive** - About Discovery - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own...

FunctieomschrijvingBW Consultant - Remote - 12 Month Contract  Requirements Experience with S4HANA Cloud and S4 Hana Embedded Analytics. Experience with CDS views.Experience on SAP Analytics Cloud​Develop new reports and enhance existing reports for the S4Hana Cloud.Understand how S4Hana cloud works and assist with upgrades.Need a senior person that is...

 Our Client in the Telecommunication space is looking for an Operations Settlement Consultant to take ownership of the reconciliation and settlement queries for users and mini-app participant of the company product whilst providing leadership and guidance to the settlement resource accountable for general merchant. 12-month contractMatricCertificate in...

Travel Consultants excel in selling our services - matching a client’s needs to what we offer. - If selling forms part of who you are, you **MUST** meet our team! Assisting travelers is what drives our team to ensure high customer satisfaction._ **REQUIREMENTS**: - Ability of corporate **Arabic** communication - Passed Grade 12/Matric - Proven Sales...

2years - Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming - Obtain referrals from existing clients and in branch staff through collaboration. - Market financial products to new and existing clients and...

2years - Answer inbound calls in a timely friendly manner - Responding to customer inquiries and complaints - Communicating and engaging with the Customers across the country - Handling and resolving customer complaints regarding product sales to customer service problems - Communicating Customer needs/opportunities and complaints to necessary Sales Team...

**Responsibilities** - Measure the Group’s compliance to legislation and report on all potential and actual compliance breaches - Facilitate the resolution of compliance breaches that reduces the risk to the Group - Maintain and update all compliance risk management plans for the Group Legal and Compliance Department - Resolve compliance issues by...

2years Printer installation and configuration, desktop, laptop and peripherals Network basics and configuration Server and backend infrastructure Troubleshoot using various diagnostic tools and techniques Provide resolution to customers ensuring high levels of customer service Escalate any challenging technical issues to relevant personnel Provide...

FunctieomschrijvingData Migration Consultant - Financial AccountingAre you tired of being a data-entry clerk? Do you want to learn the financial accounting industry? Are you looking for an opportunity where you can make a real impact on people's lives? This role is exactly what we are looking for!We are looking for a Data Migration Consultant to support our...

Our **Hair Care Industry Client **is currently looking for a **Sales Executive **based in Sandton, JHB PLEASE NOTE THERE IS SATURDAY WORK - Advantage if you come from the hair care industry or a telesales or call centre type environment - They are Hair Replacement surgeons, Tricologist, Hair Experts, Hair Stylists and hair loss consultants worldwide. -...

**Job Advert Summary**: The main purpose of the job is to undertake the administrative functions of the department. This person will be comfortable working with a high degree of attention to detail. The position requires that you should be able to manage your time efficiently as you will collaborate with clients and colleagues in a fast-paced...

**Business Unit**:Sales & Distribution**Function**:Sales Management (FAIS Accredited)**Date**:12 Jun 2023- Discovery - Sales and Distribution -Corporate Health - **Senior Business Consultant** **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals...