Operations Manager
2 weeks ago
**Position Summary**:
**Industry**:Pharmaceutical Sector
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort
- **Contract**:Permanent**EE position**:Yes**Brand**:Clicks Group**Introduction**:
We are looking to recruit an Administrative Assistant to work for United Pharmaceutical Distributors (UPD). The role will be based at our Lea Glen branch and will report to the General Manager.
**Job description**:
**Job Purpose**:
Responsible primarily for the effective and efficient management of the wholesale division, to maximize return on net assets and deliver key objectives in line with the overall business objectives.
- **Job Objectives**:
- Responsible primarily for the effective and efficient management of the wholesale division, to maximize return on net assets and deliver key objectives in line with the overall business objectives
- Ensure the branch meets organizational, financial, operational, service and growth goals
- Co-ordinate with the UPD managers to maximize turnover of the wholesale function through service excellence (operations and delivery)
- Optimize stock levels, availability and management
- Direct operations accountability by coordinating the team to deliver operational efficiency and service levels
- Cost management, including budgetary alignment and capital expenditure (CAPEX).
- Management of customer interface; ensuring customer satisfaction and business growth
- Responsible for ensuring security and loss control is in line with company guidelines & policies
- Effectively manage and develop of staff
- Establish and deliver on Operational metrics
**Minimum requirements**:
**Skills**:
- HR and leadership skills
- Communication skills (both verbal and written)
- Negotiation skills
- Customer relation skills
- Relationship building skills
- Interpersonal skills
- IT skills - knowledge of WMS and MS office
- Adept at monitoring the activity of others
- Organizing skills
- Ability to meet tight deadlines
**Knowledge**:
- Knowledge of all facets of supply chain management - including : transport, warehousing, SHEQ, Risk
- Knowledge of financial management
- Reporting and scorecards
- Retail and business acumen
**Competencies**:
- Deciding and Initiating Action
- Leading and Supervising
- Analyzing
- Planning and Organizing
- Delivering Results and Meeting Customer Expectations
- Coping with Pressures and Setbacks
- Persuading and Influencing
- Creating and Innovating
**Qualifications**:
- Relevant qualification (Supply Chain)
- Advanced use of MS Excel
**Experience**:
- Minimum 5 years’ experience within Warehouse/Operations/Sales/Retail environment
- Management of budgets Essential
- People management
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