Supervisor, Accounts Receivable

2 weeks ago

Kempton Park, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Supervisor, Accounts Receivable
Time Type: Full Time

**MAIN PURPOSE OF THE ROLE**

Leading the Accounts Receivable Collections team in Mozambique, Angola, Zambia and Botswana to deliver a reliable and high quality service to Customers (both internal & external) while continuously driving unit costs down. Develop and drive the department as per the scope of the SSC. The supervisor has the overall responsibility for the performance of all AR activities performed in country and the SSC for the Accounts Receivable Department. Ensure the execution and improvement of processes assigned to the department, aiming to achieve the strategic objectives assigned to the department. Responsible for the providing timely and accurate recording of transaction for all countries and complying with DSV financial policies & standard processes.
This role will involve a large amount of Customer contact (Both internal with local Business Partners and/or staff in Operations or external clients) so excellent interpersonal skills and a strong Customer focused approach are required, along with positive and professional attitude to tasks allocated, and effectively applies their knowledge and experience.
To improve overall Net working capital.

**Job-related Requirements**:

- 1st or 2nd Language - Portuguese (Compulsory)
- Full Understanding of the end-to-end business processes underlying the accounts receivable function.
- Must have good presentation skills
- 2 - 5 years Accounts Receivable exposure

**Other requirements**:

- Process Driven
- Must take ownership of responsibilities, processes, situations and resources
- Must be able to drive correct behavior and organizational compliance
- Proven problem-solving skills with the ability to Identify root causes
- Take appropriate steps for short term resolution
- Offer effective Medium to long-term skills
- Excellent communication skills (written and verbal)
- Must be able to communicate effectively and with diplomacy
- Must have good reporting writing skills
- Strong Financial Background
- Understand & explain accounting principles and concepts
- Solid reconciliation skills
- Motivation and Commitment
- Self-motivated and able to use initiative
- Ability to work under pressure, with tight deadlines
- Must be a team player, willing to get involved to achiever overall team goals

**Tertiary Qualification(s) - Advantage**
- Completed or currently studying B.Com Accounting or Bcom or Financial Accounting degree/diploma or Credit Management 3
- Financial accounting qualifications will be considered

**Computer Literacy Level - Above average**
- MS Word, Excel, PowerPoint & Outlook

**Additional Computer Skills**
- Above average computer literacy
- Solid experience on MS Office Software (Outlook, Excel, Word)
- Working experience on an ERP System (SAP, and CargoWise1 preferred)

**Electives**
- Works with their team in a “hands on manner”
- Working experience within the freight forwarding / Logistics industry
- Shared Services and/or multinational Accounts Receivable environment Experiences is an asset and/or integration experience
- Internal customer focused - identifies and demonstrates sensitivity to and understanding of customer needs without sacrificing process and technology standardization goals.
- Point of escalation for customers or country or finance management for business unit.
- Ability to work long hours when necessary and flexible to adapt to deadlines.
- Proven ability to guide teams and creatively dig into issues
- Strong People Management skills and IR related experience
- Ability to address Senior Level Management with concise information
- Strong knowledge of logistics business, practical experience
- Strong orientation for fast-paced high productivity metric driven environment ensuring that the AR function meets its agreed SLA targets relating to the AR process and Credit Risk Policies
- Studying towards a financial diploma / degree

**DUTIES & RESPONSIBILITIES**
- Essential Duties: Responsible for the overall Cash Collection
- Full understanding of the end-to-end business processes underlying R2R in a freight forwarding / Logistics environment
- Ensure that the AR department provides quality service to both internal & external Customers
- Ensure team meets overall KPi’s set.
- Ensure good relationships are built and maintained with all relevant parties. This includes fellow colleagues, Account managers, Sales representatives, Business Partners & External clients.
- Create and maintain relationships with the BU are which creates the opportunity to understand and influence the environment.
- Create and maintain good working relationships with other finance departments and operations
- Manage the full collections process in a freight forwarding / logistics environment including Collection of cash, Cash forecasting, client account reconciliations and query handling, Client limit maint

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