Administration Manager C

2 weeks ago


Sandton, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:
Accountability for Administration process excellence.

**experience and qualifications**:

- 3 Year industry related Degree.
- 2 to 4 Years related experience.
- **additional requirements**:
**responsibilities**:

- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
- Resolve all customer queries efficiently, and within agreed timelines.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
- Comply with governance in terms of legislative and audit requirements.
- Maintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process support.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
- Manage own development to increase own competencies.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.



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