Operations Billing Administrator
4 weeks ago
RSAWEB Cape Town, Western Cape, South Africa
Operations Billing AdministratorRSAWEB Cape Town, Western Cape, South Africa
RSAWEB | Full time
Operations Billing Administrator
Cape Town, South Africa | Posted on 16/01/2025
Established in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM's Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer's experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.
Specialisation fields:- Cloud infrastructure
- Enterprise connectivity
- Mobile connectivity and data management
- Fibre-to-the-Home (FTTH)
- Fibre-to-the-Business (FTTB)
At RSAWEB, we are passionate about using our creativity to provide innovative solutions and services that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.
Our Values:- Creativity
- Humanity
- Innovation
- Passion
Where will the successful candidate fit in? Based within the Operations Department in our Consumer Division, you will be responsible for ensuring that our customers have a smooth billing experience.
Job Duties:- Ensure clients are correctly billed for their services.
- Ensure all data is correct.
- Communicate between teams and co-ordinate activities.
- Deal with client's first billing queries or issues.
- Update Projects daily by pulling reports for client Projects that are live, ensure all is in order in preparation for closure.
- Ticket management.
- Manage client reconnects for non-paying clients who then make payment.
- Assist with back-billing, where necessary and ensure payment plans with customers are communicated cross-departmentally.
- Ensure all client data is accurate and tickets are updated regularly.
- Communicate with various departments and external companies to own and resolve customer billing issues.
- Administrating support for internal audits for billing when requested.
- Own process documentation with the assistance of the team.
- Operations billing reporting.
- And any other reasonable task.
- Completed grade 12 or equivalent.
- Minimum of 2 years' experience in a billing administrator role.
- Minimum of 2 years in a customer-facing role.
- Proficient in office work.
- Has prior experience developing reports in Microsoft Excel.
- Knowledge of connectivity services or previous ISP experience is preferred.
- Excellent communication skills both verbal and written, internally and with customers.
- Excellent analytical abilities & problem solving.
- Self-motivation and self-managing.
- Attention to detail.
- Discipline/respect for confidentiality.
- Company contribution to Medical Aid or Medical Insurance.
- Retirement Annuity contribution.
- Discounted Internet Connectivity.
- Discounted Gap Cover.
- Free Barista prepared coffee, breakfasts, and snacks.
- Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
- Exposure to the latest industry technologies and standards.
- Lastly, a work environment that rivals the very best
If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
Seniority level- Entry level
- Full-time
- Accounting/Auditing and Finance
- IT Services and IT Consulting
-
Operations Billing Administrator
3 weeks ago
Cape Town, Western Cape, South Africa Veb Full timeRSAWEB Cape Town, Western Cape, South AfricaPosition: Operations Billing AdministratorLocation: Cape Town, South Africa | Posted on: 16 / 01Established in , RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses.We are obsessed...
-
Billing Administrator
3 weeks ago
Cape Town, Western Cape, South Africa ATNS SOC Limited Full timeTo process and invoice aircraft movements and resolve debtors queries.Responsibilities:Process daily tower logs movements into the billing system.Upload Eurocat flights data for both Johannesburg and Cape Town.Import Aeronautical Fixed Telecommunication Network (AFTN) messages into the billing system.Check comparative logs for exceptions to correct...
-
Billing Administrator
3 weeks ago
Cape Town, Western Cape, South Africa Logicalis Full timeWhy choose Logicalis? It's not just IT solutions, It's IT global know-how Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions; and our focus is to...
-
Billing Operations Specialist
5 days ago
Cape Town, Western Cape, South Africa Latitude Resource Full timeAbout Latitude ResourceWe are an established transport and logistics business based in Bellville, Cape Town, seeking to employ six (6) skilled professionals as Billing Clerks to join our financial operations team.Job OverviewThe Billing Clerk plays a critical role in ensuring accurate and timely billing processes within our organization. This position...
-
Pay & Bill Administrator
2 weeks ago
Cape Town, Western Cape, South Africa Talent Shore SA Ltd Full timeAbout Our Client: Our client is a thriving and fast-growing education recruitment agency based in Central London. They are passionate about connecting talented educators with schools and ensuring seamless operations. With an energetic, collaborative, and supportive team culture, they value hard work while keeping things fun and engaging. As they expand...
-
Billing and Administrative Assistant
1 week ago
Cape Town, Western Cape, South Africa YourPractiz Managed Services Full timeJob Summary:We are seeking an experienced Billing and Administrative Assistant to join our team. As an Accounts Administrator, you will be responsible for managing account-related queries and ensuring efficient follow-ups with medical schemes.If you have a passion for administration and customer service, we encourage you to apply for this exciting...
-
Billing Operations Specialist
1 week ago
Cape Town, Western Cape, South Africa findojobs-za Full timeMorae Global is seeking a highly organized and detail-oriented Billing Operations Specialist to join our finance team.The ideal candidate will be responsible for managing billing and invoicing processes, ensuring accuracy and efficiency in financial transactions.Key Responsibilities:Generate and send invoices to clients accurately and promptly.Approve...
-
Admissions and Billing Expert
7 days ago
Cape Town, Western Cape, South Africa Stethoscope SA Full timeJoin Our TeamWe are looking for a highly motivated and experienced Patient Administrator to join our team at Stethoscope SA. As a key member of our admissions and billing team, you will play a critical role in ensuring the smooth operation of our daily billing processes and providing exceptional customer service to our patients.Key Responsibilities:Compile,...
-
Billing Process Operations Manager
5 days ago
Cape Town, Western Cape, South Africa Persona Staff cc Full timeAbout the Job:We are looking for a highly skilled and organized individual to fill the position of Billing Process Administrator at Persona Staff cc. The ideal candidate will have experience working with Sage and possess excellent computer skills, particularly in Microsoft Excel. Strong communication and interpersonal skills are also essential for this...
-
Billing Administrator
2 weeks ago
Cape Town, Western Cape, South Africa Helderberg Personnel Full timeJob title : Billing AdministratorJob Location : Western Cape, BellvilleDeadline : May 04, 2025Quick Recommended LinksJobs by Location Job by industries Job Description Essentials:Working Knowledge of basic financial and accounting concepts Must be computer literate and experienced in MS Excel / Microsoft Office Previous billing system program experience...
-
Administrative Assistant
2 weeks ago
Cape Town, Western Cape, South Africa Intercare Group South Africa Full timeWe are seeking an Administrative Assistant to join our team at Intercare Group South Africa.The successful candidate will have a Grade 12 qualification and a minimum of 2 years of experience in admissions and billing, preferably in the healthcare industry.Responsibilities include processing charge sheets, applying correct ICD10 codes, and finalising patient...
-
Billings and Reconciliation Expert
2 weeks ago
Cape Town, Western Cape, South Africa Faircape Health Full timeJoin Our TeamFaircape Health Tokai Estate is a Sub-Acute Care and Rehabilitation Centre committed to providing high-quality restorative care and rehabilitation services. We cater to patients recovering from various medical conditions, including Neurological, Orthopedic, Surgical, and Respite care.About UsWe strive to deliver exceptional care in a...
-
AR & Billing Operations Supervisor
5 days ago
Cape Town, Western Cape, South Africa Network Recruitment - Finance Corporate Full timeJob DescriptionThe ideal candidate for this AR & Billing Operations Supervisor role will have a strong working knowledge of complex multi-currency consolidations and proficiency in MS packages. In addition, they will have 4-5 years' experience in a supervisory / managerial debtors / AR / billing / credit control role and possess strong team management and...
-
Billing Analyst
3 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeJob title : Billing AnalystJob Location : Western Cape, Cape TownDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries The Billing Analyst will be working with the core financial operations team as well as supporting our global acquisitions. This person will be responsible for all aspects of billing related to specific MRI...
-
Vet Practice Administrative Assistant
2 weeks ago
Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeMascotte | Client & Operations Support for Vets seeks a detail-oriented Vet Practice Administrative Assistant to join our team in supporting veterinary practices behind the scenes.Key Responsibilities:Care Coordination: Assist veterinary teams by managing communications, scheduling appointments, and following up with clients to ensure a seamless...
-
Billing Analyst
3 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeJob Location : Western Cape, Cape TownDeadline : April 04, 2025RESPONSIBILITIES :The Billing Analyst will be working with the core financial operations team as well as supporting our global acquisitions. This person will be responsible for all aspects of billing related to specific MRI Software verticals. The Billing Analyst will work closely with Finance,...
-
Medical Billing Administrator
2 weeks ago
Cape Town, Western Cape, South Africa Cancercare SA Full timeAbout the RoleWe are seeking a skilled Revenue Cycle Specialist to join our team at Cancercare SA. In this role, you will be responsible for ensuring the smooth flow of medical claims through our system. Your attention to detail and ability to work under pressure will be essential in this position.Key Responsibilities:Capturing payments, fees, and journal...
-
Medical Billing Specialist
1 week ago
Cape Town, Western Cape, South Africa YourPractiz Managed Services Full timeJob Description:We are seeking a detail-oriented Accounts Administrator to join our team. This is a full-time, office-based role responsible for managing account-related queries and ensuring efficient follow-ups with medical schemes.The successful candidate will have strong attention to detail and be able to manage multiple tasks efficiently. They will also...
-
Cape Town, Western Cape, South Africa SWATX Full timeWe are looking for an expert in Microsoft Dynamics 365 Finance and Operations to design, implement, and optimize billing and invoicing solutions. The ideal candidate will have deep knowledge of financial processes, accounts receivable, revenue recognition, and payment processing.Key ResponsibilitiesDesign, configure, and implement Microsoft Dynamics 365...
-
Vts Global Billing Expert
1 day ago
Cape Town, Western Cape, South Africa Vts Global Full timeVts Global's Financial Operations Coordinator plays a pivotal role in ensuring seamless billing processes and maintaining accurate financial records.The Financial Operations Coordinator will execute and coordinate all billing tasks, including invoice generation, payment collection, and meticulous record-keeping.Cross-functional collaboration is essential to...