Administrative Assistant Centurion, Gauteng Permanent
3 weeks ago
**Designation**:
Administrative Assistant | Centurion, Gauteng | Permanent**Category**:
Administration and Operations**Job Level**:
Semi-skilled and discretionary decision making**Posted by**:
PSG Financial Services**Posted on**:
28 Jan 2025**Reference Number**:
POS39516**Closing date**:
03-Feb-2025**Position Type**:
Permanent**Location**:
Centurion Hall Street**Overview**:
**VACANCY**|** ADMINISTRATIVE ASSISTANT | CENTURION, GAUTENG | PERMANENT**
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
The Administrative Assistant is primarily responsible for performing after sales service offering to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The role needs excellent client relationship management and office administrative skills.
**Responsibilities**:
- Administration support (filing, scanning, typing of correspondence)
- Answering telephone/receiving clients
- Interact, manage and provide effective client service
- Prepare client files
- Process client queries and instructions
- Respond to inquiries and maintain accurate records promptly
- Handle confidential information with discretion
- Assistant clients on policies and procedures
- Recording of client interaction and updating of client records upon completion of interaction
- maintain client record and database
- Maintain the CRM system
**Minimum Requirements**:
- Grade 12
- 1 - 3 years’ Administration experience
- Proficient in both spoken and written English and at least one other of the official South African languages
- Computer literacy (MS Office)
**Competencies**:
- Teamwork
- Organising and planning
- Client service orientation
- Attention to detail
**How to apply**:
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