Enterprise Customer Success Manager

Responsible for the maintenance and growth of revenue, and relationship management with respect to assigned and newly obtained Enterprise Accounts. This position is pivotal to the growth of the enterprise accounts, requiring interface with Enterprise account counterparts as required. **KEY RESPONSIBILITIES** - Key Performance Indicators - Strong ability to...

Diligent Boards - Customer Success Manager Job Title and OverviewThe Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa.Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive account management...

Manager, Customer SuccessWe're your dream Customer Success Team! Customer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team’s customer base, assisting with Mimecast...

This position will entail fully remote work, collaborating with international clients on a contract staffing basis (month-to-month), for 8 hours a day, Monday to Friday. Timezone flexibility may be required to accommodate different countries.Position Summary:The Junior Customer Success Manager will play a vital role in building and maintaining relationships...

**Key Responsibilities**: - Build and maintain client relationships, fostering collaboration and flawless execution of plans. - Develop and implement strategic media plans based on client direction and media research. - Synthesize information effectively to guide campaign development and execution. - Understand client products/services and communicate key...

Director, SMB Customer SuccessAre you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that but in Customer Success, we strive to make things even better for our customers.Why we’re looking for someone like you:We are looking for an experienced Customer Success leader to own and drive the strategy for our...

**About Moove** Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on - demand mobility marketplaces. By doing so, Moove is creating sustainable jobs...

We are urgently recruiting for a Senior Sales Manager with a proven track record of success in sales and business development within the Enterprise Telco/ISP sector. Our client is an International company within the Telecommunications sector. You will meet the following** minimum requirements/criteria**: - At least 10-12 years’ progressive experience in...

**Main job function**: Recruiting an IT Enterprise Architect who will be responsible for managing and driving/implementing the architecture process (which has already been defined) across 6 different sites in different locations. **Duties**: Oversee and guide the architecture process across various sites. Ensure the architecture of the enterprise is...

Senior Director, SMB Customer Success About this Position Mimecast is looking for an experienced Customer Success leader to own and drive the strategy for our high volume / SMB customer base. The Senior Director, SMB Customer Success will be a key member of the Customer Success leadership team, ultimately reporting into Mimecast’s Customer Excellence...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism or...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism ...

To ensure effective management of staff, processes, performance and systems of the Enterprise Contact Centre and to ensure optimal implementation and delivery of end to end customer service/experience to our Enterprise Business segment clients and operational support in line with the Customer Experience and Enterprise Business Unit Strategy **Job...

**Start date: August/September 2024** **Duration: 12 months, Full-time** **Location: Johannesburg** **Type of Employment: Internship** Every year, we welcome interns from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead. Come build community, explore your passions and do...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism or...

Overview   Trusted business advisor to Microsoft's customers paying for our support services. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business. You will use this information to create a service delivery plan to...

Contribute to the ICT strategy in terms of Business, Data/Information, Applications, Technology Infrastructure Integration and Security. Responsible for a rigorous description of the enterprise - across systems, programmers, and business areas - including its business entities, their properties, and relationships between them and the external...

Customer Success Consultant needed Implementation – Hybird – Rneg This dynamic company is seeking a Customer Success Consultant the ideal candidate will have2 years of experience in Technology Consulting and or Training RoleUnderstanding HR Tech and Related technologiesExcellent communication skillsDegree or diploma is essentialStable track record with...

6 month contract (with possible extension). - South African citizens or Permanent Residents with SA ID number may only apply. - Hybrid work (rotation work between Sandton office and remotely from home). - Will include regular travelling to various sites which might include 1 week per month to be spend in either Limpopo, Mpumalanga, KwaZulu Natal, North-West...

Customer Success Consultant needed Implementation – Hybird – Rneg This dynamic company is seeking a Customer Success Consultant the ideal candidate will have2 years of experience in Technology Consulting and or Training RoleUnderstanding HR Tech and Related technologiesExcellent communication skillsDegree or diploma is essentialStable track record with...