Level 1 IT Intake Specialist

3 weeks ago


Cape Town, South Africa Exclusively Remote Full time

**MUST BE ABLE TO WORK US HOURS 16h00 - 12h00**

Our client in the US, an MSP, is searching for an intake specialist to gather specific information from the callers to generate tickets and pass on to the relevant support technician.
- Using the gathered information received via phone or chat to guide clients to the correct support technician
- Creating tickets for each client call
- Taking notes where necessary

**Requirements**:

- Must be able to work US hours 16h00 - 12h00 SA time
- Own computer
- High speed stable fiber line
- Excellent command of the English language, read, speak and write
- Past experience in an IT environment
- Excellent telephone etiquette
- Attention to detail

Application Question(s):

- Do you have experience within the IT industry?

**Language**:

- English (required)



  • Cape Town, South Africa Exclusively Remote Full time

    We are hiring! Remote Nurse Intake Specialist We are seeking a highly skilled Remote Nurse Intake Specialist, also known as a Nursing Intake Coordinator or Nurse Admissions Coordinator, to join our healthcare team. As a Remote Nurse Intake Specialist, you will be responsible for managing the intake and admission process for patients entering our healthcare...


  • Cape Town, South Africa Exclusively Remote Full time

    Intake Specialist for Law Firm We are seeking a highly motivated and detail-oriented Intake to join our reputable l law firm. As an Intake Specialist, you will play a crucial role in the initial stages of client intake and case evaluation. Your exceptional communication skills and strong attention to detail will contribute to providing excellent client...


  • Cape Town, South Africa Exclusively Remote Full time

    Nurse Personal Injury Intake For Law Firm We are seeking a highly motivated and detail-oriented Intake to join our reputable law firm. As a Nurse Personal Injury Intake, your primary responsibility is to gather and assess relevant medical information and records from individuals who have sustained personal injuries. You will work closely with attorneys,...

  • Science Tutor

    3 weeks ago


    Cape Town, South Africa AirClass 1 on 1 Full time

    Part-time Science Teacher **REQUIREMENTS**: - Bachelors Degree Holder - At least 1 year of ONLINE teaching experience. - Familiar with IGCSE / AP / A level curriculums - Fluent/Good command of the English language, neutral accent, clear pronunciation. - Can teach Science to pre to secondary-level students. - Owns a PC/laptop for online teaching. Can...


  • Cape Town, Western Cape, South Africa Square 1 Recruitment Full time

    Do you have a strong passion for the automotive industry and a proven track record of success in sales? We are currently seeking an experienced Retail Sales Specialist - Automotive Sector to join our team at Square 1 Recruitment.About the RoleThis is an exciting opportunity for someone who is looking to take their career to the next level. As a Retail Sales...

  • Insurance Agent

    3 weeks ago


    Cape Town, South Africa Exclusively Remote Full time

    Intake Specialist (Remote, US Hours 3pm-11pm) We are seeking a skilled and dedicated Intake Specialist to join our team in a remote position. As an Intake Specialist, you will be responsible for handling incoming calls and assisting clients with their inquiries and needs. Your primary objective will be to provide exceptional customer service and ensure a...


  • Cape Town, Western Cape, South Africa Square 1 Recruitment Full time

    Job OverviewWe are seeking a highly skilled Automotive Stock Control Specialist to join our team at Square 1 Recruitment. The ideal candidate will have experience in managing stock and possess a strong understanding of the automotive industry.Key ResponsibilitiesManage and maintain accurate records of stock levels and inventory.Coordinate with suppliers to...


  • Cape Town, Western Cape, South Africa Square 1 Recruitment Full time

    The role of the Automotive Parts Specialist involves working with customers to identify their automotive needs and recommending suitable parts. The successful candidate will have experience in sales and a strong understanding of the automotive industry.Key ResponsibilitiesAssist customers in selecting the correct automotive partsMaintain accurate records of...


  • Cape Town, Western Cape, South Africa 1-grid Full time

    About the Role:This position is for an Accounts Receivable Specialist to join our team at 1-grid. As a key member of our billing department, you will play a crucial role in ensuring timely collections and maintaining positive customer relationships.Key Responsibilities:Provide exceptional customer service to resolve billing and collections-related queries...


  • Cape Town, South Africa Quay 1 International Realty Full time

    **Quay 1 International Realty is expanding its footprint throughout the Cape Town metropole!** We are an innovative, internationally affiliated and market share leading Real Estate Brokerage. Quay 1 offers an exciting and unique proposition to highly motivated residential, commercial and rental brokers: - Lots of highly qualified seller leads via 10+...


  • Cape Town, South Africa Quay 1 International Realty Full time

    **Quay 1 International Realty is expanding its footprint throughout the Cape Town metropole!** We are an innovative, internationally affiliated and market share leading Real Estate Brokerage. Quay 1 offers an exciting and unique proposition to highly motivated residential, commercial and rental brokers: - Lots of highly qualified seller leads via 10+...

  • Me Manager Level 1

    2 weeks ago


    Cape Town, South Africa Faurecia Full time

    **Engineering Manager**: **Job title: Manufacturing Engineering Manager** **Location : FCM Cape Town** **Reporting to: Plant Manager** **Contract: Permanent** **Main purpose of the role** To Lead and coordinate the Manufacturing Engineering Team and Welding Department, managing - Process Stability, Engineering Change Management, Asset Management,...


  • Cape Town, Western Cape, South Africa MedE Recruit Full time

    We are seeking a dedicated Administrative Support Specialist to join our team in Claremont, Cape Town.The ideal candidate will have at least 3 years of experience in medical reception or administrative roles, with exceptional communication and organizational skills.The successful candidate will be responsible for:Program Management: Scheduling online...


  • Cape Town, Western Cape, South Africa Level-Up Full time

    We are seeking an experienced Senior Payroll Specialist to join our team at Level-Up. As a Senior Payroll Specialist, you will play a key role in ensuring the accuracy and timeliness of payroll processing, while also providing guidance and support to the payroll team.This role requires a deep understanding of payroll legislation and tax regulations, as well...


  • Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full time

    Our client is a well-established and reputable asset management company. Due to rapid growth over the past few years on the back of an excellent business strategy and brilliant investment performance, their distribution team is looking for an individual with a strong investment background who can effectively engage with clients and prospects to meet the...


  • Cape Town, South Africa Camino Recruit Full time

    **KEY PERFORMANCE AREAS** **Stakeholder Relations**: - Build and maintain trust relationships Internally and externally to the business (relationship building). - Ensure all customer activity is recorded on the company CRM system and logs are kept up to date at all times. - Identify areas for improvement in managing customer demands to ensure maximum...

  • Online English Tutors

    3 weeks ago


    Cape Town, South Africa AirClass 1 on 1 Full time

    Part-time ENGLISH Teachers **REQUIREMENTS**: - Bachelors Degree Holder - At least 1 year of ONLINE ENGLISH teaching experience with learners from Kindergarten to Primary 6. - Familiar with IGCSE / AP / A level curriculums - Fluent/Good command of the English language, neutral accent, clear pronunciation. - Can teach ENGLISH to Kindergarten to Primary 6...


  • Cape Town, Western Cape, South Africa 1-grid Full time

    **Job Title:** Digital Content SpecialistAbout Us:1-grid is a dynamic and innovative company dedicated to delivering exceptional products and services. We are seeking a creative and detail-oriented Content Creator with social media management experience to join our team.Job Description:As a Digital Content Specialist, you will be responsible for developing...


  • Cape Town, South Africa AirClass 1 on 1 Full time

    【Pay range】7-15USD/hour 【Basic requirements】: (1)Teaching style: good rapport, relaxed and lively classroom style, infectious and expressive. (2)Licensure: Teaching Certificate preferred. (3) Language: Speak English at an idiomatic level (4)Teaching background: Bachelor's degree or higher, with at least one year of teaching experience ; (5) Teaching...


  • Cape Town, South Africa AirClass 1 on 1 Full time

    Part-time ENGLISH Teachers **REQUIREMENTS**: - Bachelors Degree Holder - At least 1 year of ONLINE ENGLISH teaching experience with learners from Kindergarten to Primary 3. - Familiar with IGCSE / AP / A level curriculums - Fluent/Good command of the English language, neutral accent, clear pronunciation. - Can teach ENGLISH to Kindergarten to Primary 3...