Account Manager

4 weeks ago


Durban, South Africa KWorks Innovations Full time

**Description**

Manage a portfolio of client accounts, driving revenue growth, customer satisfaction, and retention. Develop strategic account plans, collaborate with cross-functional teams, and negotiate contracts to achieve sales targets.

**Responsibilities**
- Conduct market research to identify new business opportunities
- Develop and execute customised sales strategies for each client
- Build and maintain strong relationships with clients and decision-makers
- Negotiate contracts and close deals to meet or exceed sales targets
- Collaborate with cross-functional teams to deliver tailored solutions
- Analyse sales data and market trends to optimise account strategies
- Identify and mitigate potential risks and challenges

**Summary**

We are seeking a highly skilled Account Manager to join our team at KWorks Innovations. As an Account Manager, you will be responsible for managing client relationships, identifying new business opportunities, and driving revenue growth. If you have a passion for building strong relationships, excellent communication skills, and a strategic mindset, we would love to hear from you.

**Success in this role**
- Achieve or exceed sales targets and revenue growth goals
- Build and maintain strong, long-term relationships with clients
- Develop and implement effective account strategies that drive business results
- Collaborate effectively with internal teams to deliver high-quality solutions
- Stay up-to-date with industry trends and market developments to maintain a competitive edge

**Qualifications**
- Bachelor's degree in business, marketing, or a related field
- Experience in account management, sales, or customer service
- Excellent communication and interpersonal skills
- Strong negotiation and problem-solving abilities
- Ability to build and maintain relationships
- Goal-oriented and capable of working independently
- Ability to work in a fast-paced environment and prioritise tasks effectively
- Proficiency in CRM software and MS Office
- Experience and knowledge in the print and packaging industry and technologies is a plus

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelors (preferred)

Willingness to travel:

- 25% (preferred)


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