Front of House

2 months ago

Gauteng, South Africa Drivio Full time

As the face of Drivio, you will be responsible for providing exceptional customer service to all clients and visitors. Your main duties will include greeting clients, managing scheduling and bookings, answering phones, and maintaining a clean and organized reception area. You will also provide administrative support to the team as needed.

Key Responsibilities:

- Greet clients and visitors with a warm and professional demeanor
- Answer all incoming phone calls and direct them to the appropriate team members
- Manage appointment bookings and scheduling using our online system
- Ensure the reception area is clean, organized, and stocked with necessary supplies
- Provide administrative support such as maintaining filing systems, processing payments, and preparing documents
- Assist with marketing efforts by providing promotional materials and answering basic inquiries
- Collaborate with the driving instructors and administrative staff to ensure a smooth workflow

Qualifications:

- High school diploma or equivalent required
- Previous experience in a customer service or reception role preferred
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office Suite and familiarity with scheduling software
- Professional and friendly attitude with a desire to provide exceptional customer service
- Knowledge of the driving school industry is a plus

Working at Drivio offers a fulfilling and rewarding experience where you can make a difference in the lives of our clients. We offer competitive pay, flexible scheduling, and opportunities for growth within the company.

If you are a motivated and customer-oriented individual who is passionate about helping others, we would love to hear from you.

Application Question(s):

- How many years of experience do you have in the retail industry?
- Are you willing to work on weekends?
- Please specify in which area you live:
Application Deadline: 2023/07/15

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