Retail Customer Assistant

2 weeks ago


Germiston, South Africa RJPersonnel Full time

3years
- Welcome clients
- Monitoring customer activities on online platforms
- Uploading of stock on online platform
- Processing all sales payments.
- Receiving, processing, and organizing shipments and deliveries accordingly
- Performing regular price audits to identify and correct price discrepancies.
- Addressing and resolving customers' complaints in a professional manner.
- Processing customer sales and payments
- Maintaining an in-depth knowledge of storage items to provide advice and recommendations as needed.
- Manage paperwork and filing
- Order supplies and schedule office equipment maintenance
- Manage calendars
- Schedule meetings
- Manage and schedule pickup and collections for drivers
- Answer phones and screen/direct calls
- Take meeting minutes
- Conduct basic research
- Maintain contact lists
- Manage expense reports
- Communication (written and verbal) and collaboration
- Organisation
- Time management
- Emotional intelligence and interpersonal skills
- Ability to multitask
- Attention-to-detail
- Good judgment

**Qualifications and Experience**:

- An individual who is well-groomed and well-spoken
- Matric/Grade 12
- Computer knowledge is prerequisite
- Post advantage high school qualification diploma or degree will be an advantage
- Experience in the office and in retail.
- Working in a fast-paced atmosphere is a must.
- Exceptional organisational abilities.
- Detail-oriented.


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