Senior Manager

5 months ago


Johannesburg, South Africa MTN Full time

**Mission/ Core purpose of the Job**
To drive the effective implementation and oversight of the high value post-paid segment value propositions and the Go-To-Market (GTM) and experience design strategies, ensuring continuous improvement to the overall combination of services provided to the segment in order to maximize market penetration, growth, and profitability, through an enhanced customer experience.
Context (Global influences, environmental / industry demands, organisational mission etc.)
Translate the customer base management strategy, campaign roadmap and infrastructure upgrade projects for the Residential Segment of CBU into an operating plan that supports the overall strategy and P&L and aligns with the overall project plan. Operationally manage all CVM programmes and initiatives in the Residential Segment. Perform analytics of sales and customer data to generate models for the pricing of Residential propositions.


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