General Manager
1 week ago
**Job Number**
- 66724**Job Type**
- Permanent**Job Title**
- General Manager - Bulk**Computer Skills**
- Ms office Suite**Industry**
- Logistics and Supply Chain**City**
- eThekwini (Durban)**Province**
- Kwazulu Natal- REPORTS TO : OPERATIONS DIRECTOR- Main purpose of job:
- Full management function of the Bulk Transport business, including:
- Operational excellence:
- Transit times- CARLO accuracy- CARLO liveliness- Customer feedback (internal / external)- Complaints- Dashboards- Live tracking- Live regional lane feedback- Team building- Management of Bulk Ops team- Key a/c mgmt.- Business Development / growth- Supplier relations,- Financial & Admin, Control- Operating system management and development- Daily Management Feedback / Actions- Transit times- Manage Operational Staff:
- Motivate and create a positive atmosphere for the staff to work and develop within. - Ensure that staff adhere to the operational guidelines at all times. - Ensure that work loads are distributed evenly amongst staff. - Assist staff with issues where they might not have the necessary know how to provide the correct level of service (operational excellence). - Ensure transfer of knowledge and skills to staff. - Ensure that staff follows operational processes at all times.- Financial Control:
- Have an understanding of which debtors currently have overdue amounts and work with Financial Manager in recovering funds by resolving queries and providing feedback to the client. - Ensure that creditors invoices relating to the department are captured by as per the requirements and queries (where applicable) are addressed. - All Shipments are managed in real time - Ensure that invoicing is up to date at any given time with special attention to CBO clients. - Manage and review processes to make sure that there are no loss files and processes are improved. - Ensure files structures are correct. - On time billing - Strong pod management- Review and maintain operational processes:
- Continuously review operational processes to make sure that they allow efficiencies and profitability throughout the division. - Continuously manage and review transport management system to ensure controllers are entering data timeously and accurately. - Manage the role out of the transport management system throughout the region.- Manage Key Accounts:
- When necessary, take ownership of key house accounts and operate shipment files- Assist clients with any queries related to operations and documentary requirements needed to successfully facility the transport process.- Manage Suppliers and Buying Conditions:
- Together with Business unit managers, nominate and negotiate rates with suppliers to make sure that the buying conditions are in line with the current market conditions. - Ensure that controllers use the correct service providers and rates charges are in line with agreement, and that all hauliers are vetted as per transports vetting policy. - Manage the performance levels and risks of nominated service providers- Rate Proposals:
- Quality Control:
- Ensure that all rate proposals are up to date and in the correct format. - Quality checks must be performed randomly on operations files ensuring that all the relevant documents are kept on file - Continuously look for improvements throughout the business- Status Reports:
- Ensure that controllers keep clients up to date on the progress of their shipments by sending them regular status reports. - Ensure daily dashboards are accurate and timeous- Customer Services:
- Ensure the highest levels of customer service at all times and attend to client’s queries.-
**Inherent Requirements**
- Grade 12- BCom: Logistics Management, Supply Chain Management or relevant.- Experience:
- Minimum 5-6 years’ experience working in the bulk logistics industry.- Experience in Bulk Transport Operations in Zimbabwe, Zambia and Mozambique and must be able to demonstrate same- Skills:
- High level of computer literacy in MS Office Suite High level of numeracy- Excellent communication- Excellent interpersonal skills- Attributes : Excellent team player Self-motivated, persistent and results driven- Hardworking, flexible, and honest- Must be committed and confident- High level of attention to detail- Systems driven- Abilities:
- Ability to organize, plan and prioritize- Ability to work under pressure- Ability to manage Admin Ability to work to strict deadlines- Ability to process information**What Qualification**
- Logistics Management, Supply Chain Management**Minimum Qualification**
- Bachelors**Status**
- Available
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