Internal Sales Administrator

3 weeks ago

Randburg, South Africa IMCD Full time

**Internal Sales Administrator**

**Person Profile: Targeted Skills & Capabilities**

You will:

- Use JDE, Salesforce and be computer literate.
- Be resilient, and able to multi-task and work under pressure. No two days are the same at IMCD. We work at a fast pace, and often encounter tight deadlines. You will have demonstrable experience in working to an excellent standard when under pressure, adapting to complex or challenging situations as they arise.
- Be solution focussed - our Internal Sales Administrators work with our internal teams and customers to overcome challenges, solve problems, and constantly seek to improve processes. You will be resourceful, able to understand and assess a situation quickly, and calmly identify and implement solutions / improvements.
- Have a can-do attitude - our values are central to all that we do. You will go a long way if you use your initiative and common sense, and are happy to roll your sleeves up and support the wider team.
- Be a team player - supporting colleagues when needed and working as part of a team is essential to our success.
- Be highly numerate - giving quotes, placing orders, preparing reports or working with spreadsheets. Being able to spot discrepancies,working with percentages and in general be comfortable working with numbers.
- Have administrative experience - at least 5 years in a similar function

**The position is responsible for**:

- Being the first point of contact for customers in relation to order placement.
- Managing stock transfers as well as damages and aged stock.
- Dealing with queries relating to these orders such as price queries and delivery delays.
- Developing and maintaining good relationships with customers and colleagues.
- Following best practice in relation to IMCD goals and values.
- Dealing and resolving customer complaints such as damaged or delayed deliveries.
- Managing workload in an efficient and organized way, keeping the ERP system/colleagues up to date where necessary.
- Efficient and supportive team working.

**Expected Qualification/Education**:
A post matric tertiary qualification in a related field.

**Work Experience**:
5 years plus in a related field

**Primary Job Location**:
275 Oak Avenue, Ferndale, Randburg, South Africa

**Travel**:
Minimal Travel Required

**IMCD Offers**
- A market related Cost to Company Remuneration Package, including benefits.

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