Isp Sales Admin Assistant
1 week ago
Our client based in Pietermaritzburg is seeking an ISP Sales Admin Assistant to join their team.
**Requirements**:
- Matric or equivalent
- Minimum of **2 years of Internal Sales experience required within the IT industry**.
- Excellent communication skills - written and verbal
- Excellent time management
- Solid organizational skills including attention to detail and multi-tasking skills
- Knowledge of **Products/Services - Connectivity, Fibre, Cloud, VOIP & Hosting Services**:
- **Own vehicle essential**
Duties
- Compile quotes/proposals and contracts for various ISP services
- Process all ISP sales orders with relevant upstream provider or supplier
- Follow up on orders and regular updates to clients
- Renewal of client’s contracts upon expiration
- Conduct feasibility from Vendors for new Business
- Responding, assigning and closing of tickets
- Add new clients and maintain the monthly Billing
- Sourcing and Ordering of necessary components for solutions sold
- Identify cross-selling and upselling opportunities within existing clients
- Monthly monitoring and reporting of client contract renewal dates, and renewal proposals
- Logging of ISP support tickets
- Timeous query / ticket resolution
- Registration/Renewal of domains and SSL Certificates
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