Lead Digital Portfolio Manager

3 weeks ago

Johannesburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Reporting to Head: Digital Channels, this role assumes overall accountability and ownership for development, implementation and lifecycle management of digital product strategies, across designated portfolios. These product strategies must be aligned to the Group and / or business unit requirements, contribute to the overall achievement of the bank’s strategy.

For the designated portfolio of digital products, lead the strategic execution of the relevant business plans with respect to customer and colleague digital adoption, consequently driving business value and business performance in digital channels.

**Job Description**:
Strategic Leadership and Planning
- Leads and takes accountability for multiple business units and product streams by evaluating both market and technology opportunities for improvement of Digital products and features on offer.
- Takes core ownership of the portfolio and crafts the leadership vision for the product.
- Formulate product strategies by defining product vision, roadmaps and growth opportunities to penetrate possible market opportunities in line with the larger digital business strategy.
- Assess value, develop cases, and prioritize stories, epics and themes, across multiple business units and product streams to ensure work focuses on those channels and products with maximum value that are aligned with overall Digital product strategy
- Ensure that the strategy includes conducting on-going local and international market analysis for new and innovative offerings for consideration in the different portfolios, while driving continuous strategic alignment internally.
- Provides thought leadership on latest trends and best practice in respect to digital adoption. Drives internal benchmarks and establishes key outcomes.
- Remain abreast of current industry standards locally and internationally to identify opportunities for improvement of Product sets.
- Engage effectively and build relationships with business and technology stakeholders. Ensure that all impacted stakeholders (RBB, Change, IT, Segment etc.) across the Group understand and support the agreed strategies for the area.
- Oversee the planning for product release plans and set expectation for delivery of new functionalities. Track progress of work and addresses risk and interdependencies which impact on business units and product streams within the portfolio.
- Accountable for providing digital thought leadership, trends and market sites to influence and optimise the formulation of the business digital transformational strategy
- Accountable for the multiyear (3-5) roadmaps that will drive out the strategy. Must provide the expertise and thought leadership to creating prioritisation and investment decisions across multiple channels
- Accountable to contribute thought leadership and continuous improvement of the chapter seeking to drive new ways of working, culture new operating models and innovative tooling

Product Development
- Drive and deliver on mobile feature development and guide teams on crafting a mobile first transformation agenda with their aligned businesses.
- Guide and advise a cross-functional team through the entire strategic and tactical product lifecycle, from ideation and roadmap to development, refinement, ongoing optimization, growth and finally product retirement.
- Implement and nurture a product development culture within business units.
- Evaluate, implement and leverage product management technology and tools to increase productivity, and accelerate team learning and skills development.
- Guide the Product team to strategically manage product planning / design / management / development in the context of a product roadmap based on the product lifecycle with its associated price, promotion, distribution and customer needs objectives.
- Monitor the continuous Product performance analysis in terms of all product parameters (including market share, customer take up, utilisation / activity, financial performance etc.) and create a focus on market activity to gain traction and market share in the industry.
- Entrench governance and ensure that the Product Development team works with Group Legal, Group Compliance and Group Operations to review product features, processes and procedures to ensure that they are compliant with legal and regulatory requirements (e.g. CPA, Competition Commission etc.) and incorporate best practices and efficiencies.
- Provide direction, guidance and input to the product managers and extended team on the development and management of processes to ensure the effective delivery of products.
- Accountable for the end to end a

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