Premium Management Administrat
3 days ago
-Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose
Requirements
- 2 -3 years reconciliation experience within an insurance or financial services environment
- Working knowledge of payroll deduction and electronic files.
- Matric with mathematics and or accounting
- Diploma/Certificate in Business Management / Finance desirable
Duties & Responsibilities
- Administration of deductions received from payrolls within the required turnaround times
- Convert and process payment files received from payrolls
- Update stop order details on the various systems
- Liaise with payrolls regarding outstanding payment and payment files
- Attend to update requests with regard to premium collection and ensure that the correct premiums are requested from clients’ salaries.
- Follow up on queries related to over-committed policy holders
- Attend to refunds for premiums that cannot be applied
- Ensure that amounts applied to the suspense account are cleared within the required turnaround times
- Contact payrolls with regard to discrepancies on payments
- Ensure that payments received are applied and by the target dates
- Provide motivations with regard to unbalanced and problem payments
- Note and report decline in premium income relating to agency payments
- Ensure that internal and payroll requirements are complied with
- Provide monthly productivity reports to team-leader
- Perform ad-hoc administrative tasks
Competencies
- Business Acumen
- Customer/ Stakeholder Commitment
- Drive for results
- Leads Changes and Innovation
- Collaboration
- Impact and influence
- Self-Awareness and Insight
- Diversity and Inclusiveness
Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.
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