E-commerce Key Account Manager

2 weeks ago

Cape Town, South Africa O'Brien Recruitment Full time

If you're ready to lead and create in the world of e-commerce, this is the role for you. As a Key Account Manager for an e-commerce wholesale department, you’ll play a crucial role in driving sales for one of the world's biggest fashion brands. You'll manage key accounts like Superbalist, Takealot, and Bash, all while crafting unique demand-creation strategies. This is your chance to be part of a team that doesn't just adapt to change but sets the pace for it.

What You'll Do

As a Key Account Manager, you'll be at the forefront of the business, tasked with building and maintaining strong relationships with key e-commerce accounts. Here's what you'll get to do:

- Drive Sales: Create innovative business plans and lead year-end negotiations with major e-commerce platforms
- Strategize for Success: Develop joint business plans with customers to boost sales metrics and improve online presence
- Lead Marketing Campaigns: Collaborate with the marketing team to design and execute demand-creation campaigns
- Operational Excellence: Handle day-to-day business tasks like volume forecasting, customer reports, budget management, and order processing
- Innovate and Improve: Analyze sales data and propose new ideas to boost sales in key categories
- Build Relationships: Establish strong collaborative partnerships with both internal and external stakeholders

What's on Offer

Joining the team means having the opportunity to make a real impact in a fast-growing e-commerce environment. Here's what you can expect:

- End-to-End Ownership: Take charge of a key business area and see your strategies come to life
- Career Development: Work alongside a supportive team with high standards, with ample opportunities for career growth
- Experience Real-Time Results: Execute innovative campaigns and see immediate outcomes
- Engage in a Dynamic Environment: Be part of a fast-developing channel with a steep learning curve and countless opportunities

What You Bring

We’re looking for someone with a proven track record of success in e-commerce and key account management. Here's what we need from you:

- Experience: At least 5 years of experience in an e-commerce account base
- Education: A relevant degree is a plus
- Skills: Strong understanding of e-commerce metrics, marketing fundamentals, and the ability to grow accounts exponentially
- Competencies: Must be numbers savvy, skilled in negotiation, and possess strong relationship management abilities

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