Waiter

2 weeks ago


Johannesburg, South Africa HotelJobs.co.za Full time

Required Skills & Knowledge

Experience in relevant field within FOH ie, floor serivce, retail, hosting
- Guest service and handling of food and beverages - ensuring guest saticfaction
- Guest Experience Management - handeling of compliments and complaints, environment and ambiance mangement. etc
- Building customer relations and retaining regulars
- Knowledge and practice of basic food safety and hygiene standards.
- Excecution of relevant and sectional SOPs
- Cash Handling - waiters float and or cashier till
- Understand and operate point of sale system
- Strong ability to work as a team
- Attendance and active participation in all relevant training sessions on & off site.
- Training, coaching and guidence new hires and in support of other team mates.
- Assistance in stock counts

Desired Qualities
- Self motivated and confident
- Passion for guest Experience and satiicfaction
- Flexiblity and willingness to work rotating shifts and step in to assit in all sections during busy service


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