Sales & Applications Specialist (Ivd Diagnostics)

3 weeks ago


Faerie Glen, South Africa Beckman Coulter Diagnostics Full time

**Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.**

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

This position is part of the Sales Department located in Gauteng Head office, but** based in KwaZulu-Natal** and will be a Remote Position at Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Sales Department and report to the Group Sales Manager responsible for Sales Growth & Revenue in South Africa. If you thrive in an amazing, multifunctional, fast paced role and want to work to build a world-class Sales organization—read on.

**In this role, you will have the opportunity to**:

- _ Design and develop product specific training on various discipline specific equipment._
- _ Delivery of technical and customer training to internal and external customers_
- _ Provide customer training on new and existing product technology and _Application support / troubleshooting to customers and engineers._
- _ Scan the market: Identifying potential customers; using the exiting list; adding to the list; visiting laboratories and hospitals. _
- _Product promotion: Based on the scan, identifying potential customers; visiting customers, identifying their needs, and explaining the products and benefits. _
- _Funnel management: Making their own prospect funnel list, identifying customer requirements and customer details; keeping track of timelines of execution; making and tracking their own database. _
- _Product presentation: Making a follow up appointment and demo the product; taking the potential customer to another customer’s place to demo the product; else take the product to the customer’s site; showing videos in case physical demo can't happen. _
- _Organizing demos with customers: Setting up time with the customers; arranging for logistics support._
- _ Customer Support: Managing logistics; organizing with distributors to ensure that the customer gets it on time; in case of any breakdowns, contact the service person. _
- _Making quotations: Making the quote and submitting the quote, taking approvals from seniors where required and negotiating with customers to agree on the quote. _
- _Taking the order: Signing the order form with the customer, managing tender follow up._
- _Pre-Installation Requisite: (PIR) Handling the site preparation; organizing the basic requirements like printers, etc at the regional office level. _
- _Inventory of re-agents at customers and suppliers; ensuring stock at the customer site and reserve stock at the distributors site; checking with customers on items that are running short; educating the customer on what should be stocked. _
- _Distributor Management: Managing primary and secondary sales; keeping track of sales data._
- _ Operating Term Lease: Tracking and monitoring the re-agents required at the customer site._
- _ Compliance: Following up of compliance on contracts; visiting customers to check this _
- _ Attend exhibitions, Conferences and Trainings_
- _ Networking with fellow colleagues - valuable to exchange information and solutions to problems_
- _ Visit Customers on regular basis to create awareness of Products and new product developments._
- _ Visit TPP’s on regular basis to update Sales and Service on any new product releases, enhancements, changes, and developments._
- _ Do site visits to Customers in Africa with TPP’s to help TPP’s in promoting correct solutions to the Customer._
- _ Involve either Applications/Service or both with customer visits to promote and sell our services._
- _ Academic Days - responsible for compiling the agenda and getting speakers to present._
- _ Involved following up customer survey reports related to product issues._
- _ Attend all Company meetings as scheduled to familiarize myself with all current activities with the Company._
- _ Check all proposals and presentations to be in line with Company policies and procedures._
- _ Have1:1 meeting with Sales and Applications to establish needs or support and to identify possible new business opportunities._

**The essential requirements of the job include**:

- _ Manage a large territory / region and develop a Territory Plan, drive area Forecast and identif



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