Training Specialist
3 weeks ago
**MINIMUM EDUCATION AND EXPERIENCE**
- Master's degree (Computer Science, and/or Information Systems, and/or Training & Development or similar) and three (3) years of system training or relevant training experience.
- OR Honour’s degree (Computer Science, and/or Information Systems, and/or Training & Development or similar) and five (5) years of system training or relevant training experience; OR Bachelor's degree (Computer Science, and/or Information Systems, and/or Training & Development or similar) and seven (7) years of system training or relevant training experience; OR Diploma (Computer Science, and/or Information Systems, and/or Training & Development or similar) and ten (10) years of system training or relevant training experience;
Relevant systems training experience is:
- 5+ years ’experience in systems training
- 5+ years’ experience in creating course designs for systems implementations.
- 5+ years’ experience in Change Management Training
- 5 + years’ experience with technical writings that explain to the end user on how use the system.
- 5 + years’ experience with interpreting functional flowcharts and Business Process Designs.
- 5+ years’ experience Agile Solution Development.
- 5+ years’ experience in Project Management.
- Provide strategic thinking and leadership to deliver a ‘Best Practice’ systems training.
- Collaborate with cross-functional teams throughout the design process.
- Prior experience working with ERP systems training essential.
- Experience creating course designs for systems training
- Public sector client-facing experience
**KNOWLEDGE & SKILLS**
- Ability to manage multiple tasks within tight deadlines and prioritize effectively, while delivering high quality work.
- Strong familiarity with agile software development practices and tools.
- Willingness and availability to travel if necessary.
- **Skills**
- Influencing and interpersonal skills with people at all levels
- Conduct diagnosis.
- Analyse findings and generate options.
- Consultation and influencing.
- Conceptualisation.
- Problem solving.
- Resource utilisation.
- Business acumen.
- Facilitation; Decision Making; Planning.
- Change and Innovation.
- Coaching and mentoring.
- Presentation capabilities.
- Good writing and communication skills.
- Effective time management.
- Interactive skills, at all levels.
- Ability to work as an individual and as part of a team.
- Exceptional organizational and facilitation skills
- **Competencies**
- Good interpersonal relations.
- Exposure to an Agile Project Management environment is essential.
- Must be able to work in a multiple project environment.
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