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Contract Call Centre Nurse Consultant

4 weeks ago

Johannesburg, South Africa LetsLink Pty Ltd Full time

**Title: Contract Call Centre Nurse Consultant**

LetsLink Medical Recruitment, a leading healthcare organization, is actively searching for a Call Centre Nurse Consultant to join the team of a medical aid cover. This prestigious position involves serving as a crucial link between the esteemed medical aid cover, healthcare providers, and valued members.

**Qualifications**:

- Matric
- Enrolled Nurse / Enrolled Nursing Auxiliary
- Valid membership of SANC (South African Nursing Council)

**Skills and Experience**:

- Minimum of 2-3 years’ experience in a similar role
- Excellent clinical and risk management knowledge
- Advantageous to have experience with the MIP Application System
- Sound understanding of the South African Health Industry, including benefits and regulations
- Proficient in ICD codes, modifiers, and RPL tariff knowledge and understanding
- Excellent oral and written communication skills
- Computer literate - MS Office suite (Word, Excel, PowerPoint, Outlook)

**Responsibilities**:
As a Call Centre Nurse Consultant, your responsibilities will include, but are not limited to:

- Acting as the primary point of contact for members and providers, offering telephonic nursing support and addressing medical queries
- Collaborating with healthcare providers to ensure streamlined and optimal patient care
- Utilizing the MIP Application System to enhance operational efficiency
- Demonstrating expertise in ICD codes, modifiers, and RPL tariff structures
- Effective communication with members, providers, and internal teams through various channels

Please view our website: LetsLink. co. za

**Job Type**: Temporary

Ability to Commute:

- Johannesburg, Gauteng (required)

Ability to Relocate:

- Johannesburg, Gauteng: Relocate before starting work (required)