Service Advisor

4 weeks ago


Port Elizabeth, South Africa Hudson Auto Walmer Full time

**Job Title**: Automotive Service Advisor

**About Us**:
Hudson Auto is a trusted name in the automotive repair industry, built on over 15 years of experience, innovation, and unwavering dedication to customer satisfaction. Our newest branch in Walmer is the latest step in our journey to deliver exceptional service and cutting-edge solutions to our growing community.

We’re looking for a passionate and customer-focused **Automotive Service Advisor** to join our team and play a pivotal role in helping us deliver the exceptional service Hudson Auto is known for.

**Key Responsibilities**:

- Greet customers warmly and establish their automotive repair and service needs.
- Schedule service appointments and manage the workshop calendar effectively.
- Provide transparent service estimates using manufacturer-specified service schedules and pricing (Our system will provide the details)
- Offer informed recommendations on parts, services, and alternatives tailored to customer budgets.
- Communicate clearly and consistently with customers about vehicle status, repair timelines, and costs.
- Collaborate with the workshop team to ensure smooth operations and timely service delivery.
- Maintain accurate records of customer interactions, service histories, and payments.
- Uphold Hudson Auto’s values of trust, transparency, and integrity in every customer interaction.

**Qualifications & Skills**:

- Previous experience as a Service Advisor or in a similar customer-facing automotive role is preferred.
- Basic computer and emial skills.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities in a fast-paced environment.
- Basic knowledge of automotive systems and repairs (training will be provided if required).
- Proficiency with service scheduling systems or willingness to learn.
- Customer-focused with a problem-solving mindset.
- High attention to detail and a commitment to delivering exceptional service.

**What We Offer**:

- A dynamic and supportive work environment.
- Competitive salary with performance incentives (Basic salary R10 000 - R18 000 plus Incentive).
- Work Cell Phone.
- Medical Aid contribution.
- Provident Fund contribution.
- Training and development opportunities to enhance your career.
- The opportunity to be part of a trusted brand in the automotive industry.
- A chance to work with a passionate team at our cutting-edge Walmer branch.

**Job Types**: Full-time, Permanent

Pay: R10 000,00 - R18 000,00 per month

**Language**:

- English Fluently (required)

Work Location: In person

Application Deadline: 2025/01/30



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