Service Advisor

6 days ago

Port Elizabeth, South Africa Clicks Group Limited Full time

**Listing reference**: 017945**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Gqeberha (Port Elizabeth)
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.**Job description**

**Job Purpose**:

- To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

**Job Objectives**:

- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company's policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

**Minimum requirements**

**Qualifications and Experience**:

- Essential: Grade 12
- Desirable: Maths 50% and English 50% at grade 12 level
- Essential: Relevant Retail/Business Management qualification (External applicants)
- 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
- Numeracy and stock management experience

**Skills, Abilities and Job Related Knowledge**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Results and target driven
- Sound managerial skills
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills

**Competencies**:

- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Following instructions and procedures
- Working with people
- Analysing
- Planning and organising
- Coping with Pressures and Setbacks

Contractual hours: 45hrs 6days**Kindly note only applicants who meet the minimum requirements will be contacted.**

**We also encourage people with disabilities to apply.

  • Automotive Service Advisor

    7 days ago

    Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

    Job Position: Service Advisor – Automotive Motor Dealership Industry**Job Summary:**We are seeking a highly skilled and experienced Service Advisor to join our team at On Line Personnel. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible service experience.Key...

  • Automotive Service Advisor

    7 days ago

    Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

    Job Position: Service Advisor – Automotive Motor Dealership IndustryJob Summary:We are seeking a highly skilled and experienced Service Advisor to join our team at On Line Personnel. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our...

  • Automotive Service Advisor

    7 days ago

    Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

    Job Position: Service Advisor – Automotive Motor Dealership IndustryJob Reference: 4707Location: Eastern CapeSalary: R15 000 to R17 000 per month, commensurate with qualification and experience, plus lucrative incentiveJob Summary:We are seeking a skilled Service Advisor to join our team at On Line Personnel. As a Service Advisor, you will be responsible...

  • Service Advisor automotive motor dealership industry

    1 week ago

    Port Elizabeth, South Africa On Line Personnel Full time

    Job Position: Service Advisor – automotive motor dealership industry Ref: 4707 Location: PE/Gqeberha Salary: R15 000 to R17 000 per month commensurate with qualification and experience + lucrative incentive Email your CV to Qualifications / Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as...

  • Financial Advisor

    1 week ago

    Port Elizabeth, South Africa Innovative Full time

    **Financial Advisor** **Sales Role Eastern Cape** - Innovative is a leading financial service provider in South Africa that serves individuals, businesses and institutional clients. - We need people who are goal orientated and have a strong desire to make a success of their lives. - We strive to create an environment where motivated people with a positive...

  • Financial Services Professional

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa Old Mutual Full time

    Unlock Your Potential as a Financial AdvisorAt Old Mutual, we believe in the power of financial expertise to transform lives. As a Financial Advisor, you will play a vital role in helping our valued customers achieve their long-term goals.About the RoleWe are seeking self-motivated and dynamic individuals who share our passion for delivering exceptional...

  • Private Wealth Advisor

    2 days ago

    Port Elizabeth, Eastern Cape, South Africa FirstRand Bank Limited Full time

    Job SummaryFirstRand Bank Limited is seeking a skilled Private Wealth Advisor to join our team. As a Private Wealth Advisor, you will be responsible for delivering exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation.Key ResponsibilitiesDeliver exceptional experience and education to...

  • Product Advisor

    7 days ago

    Port Elizabeth, Eastern Cape, South Africa FirstRand Bank Limited Full time

    Position Overview As a Product Advisor, you will be responsible for delivering expert product insights and guidance. Your role will include: Overseeing financial management within designated budgets to optimize cost-effectiveness. Providing outstanding service that surpasses customer expectations through innovative and suitable solutions. Building and...

  • Product Advisor

    7 days ago

    Port Elizabeth, Eastern Cape, South Africa FirstRand Bank Limited Full time

    Position Overview The role of a Product Advisor involves providing expert guidance on product offerings. Key responsibilities include: Overseeing budgetary allocations to ensure financial efficiency. Delivering outstanding customer service that surpasses expectations through innovative and suitable solutions. Building and nurturing constructive...

  • Private Client Advisor

    4 weeks ago

    Port Elizabeth, South Africa FirstRand Full time

    Job Description Hello future Private Clients Advisor Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Role purpose: To...

  • Private Wealth Advisor

    3 hours ago

    Port Elizabeth, Eastern Cape, South Africa FirstRand Bank Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Private Wealth Advisor to join our team at FirstRand Bank Limited. As a key member of our Private Banking and Advisory Team, you will be responsible for delivering exceptional experience and education to our Private Wealth clients.Key ResponsibilitiesGrow portfolio base and provide independent...

  • Technical Advisor

    3 days ago

    Port Elizabeth, Eastern Cape, South Africa Quantumfoods Full time

    About Quantum FoodsQuantum Foods is a diversified business providing quality animal protein to selected markets. The company is listed on the JSE main board in the sector under the share code QFH.The Group has fully integrated businesses with access to superior genetics. The Feed Producing Unit has state-of-the-art manufacturing facilities and a strategic...

  • Private Advisor

    2 days ago

    Port Elizabeth, South Africa FirstRand Full time

    Job Description To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles. FNB introduction Welcome to FNB, the home of the...

  • Student Advisor

    4 weeks ago

    Port Elizabeth, South Africa ADvTECH Full time

    **LOCATION**: Port Elizabeth Campus **PRIMARY PURPOSE OF THIS JOB**: Responsible for growing and maintain the Capsicum Culinary Studio Brand and achieving targeted growth **KEY RESULT AREAS**: **Output** - To build the Capsicum brand and achieve target growth for the company - Ensure all administrative duties is done timeously and Head Office and the...

  • Student Advisor

    4 weeks ago

    Port Elizabeth, South Africa Capsicum Culinary Studio Full time

    Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Sales **LOCATION**: Port Elizabeth Campus **PRIMARY PURPOSE OF THIS JOB**: Responsible for growing and maintain the Capsicum Culinary Studio Brand and achieving targeted growth **KEY RESULT...

  • Personal Assistant: Sanlamconnect: East Coast

    2 weeks ago

    Port Elizabeth, South Africa Sanlam Full time

    **Who are we?** SanlamConnect is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied Advisors and 2,000 supporting independent Brokers, all dedicated to meet the financial needs of our clients. Our...

  • Financial Advisor Gqeberha

    1 month ago

    Port Elizabeth, South Africa PPS Recruitment Full time

    Purpose of the Job: The key purpose of this role is to provide professional financial services to a client or a member. The successful candidate will be responsible for sourcing, retaining, and growing a membership and client base for eligible professionals by implementing PPS financial solutions in line with the client’s needs.

  • General Manager

    4 weeks ago

    Port Elizabeth, South Africa HotelJobs.co.za Full time

    A 5* Boutique hotel is looking to employ a General Manager with the following requirements: - Matric & Degree / National Diploma or Certificate in Hotel Management (ESSENTIAL) - Minimum of 5 years’ working experience at a 5* hotel - Previous experience in management role essential - Must be computer literate - Professional and well-groomed with excellent...

  • Financial Advisor Gqeberha

    4 weeks ago

    Port Elizabeth, South Africa PPS Recruitment Full time

    **Job Advert Summary**: **Purpose of the Job**: **Minimum Requirements**: **Formal Qualifications**: - Matric (Grade 12) - Relevant commercial/legal/industry specific NQF L6 tertiary qualification is the minimum preferable - NQF L7 and higher is highly advantageous - RE 5 completed - Successful completion of supervisory process - FAIS fit and proper -...

  • Sanlam Financial Adviser

    4 weeks ago

    Port Elizabeth, South Africa Sanlam Full time

    **Who are we?** Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial...