Call Centre Consultant
3 weeks ago
**Role At a Glance**
Our American-based client is seeking highly experienced Client Relations Consultants to join their remote services team. As part of this team, you will be focusing on an all-American client base in the customer service and customer success sectors. This role is an in office role. The role will be office-based in Johannesburg, operating during USA EST hours (3pm-11pm daylight savings dependent).
**Main Tasks**
Inbound Calls
Outbound Calls
Liasing with clintele
Maintaining client relationships
5 Years relative experience (Inbound and/or Outbound)
Cold calling experience
Strong English communication skills (written and verbal)
Ability to write clear and detailed reports
High attention to detail
**Job Types**: Full-time, Permanent
**Salary**: R7,000.00 - R9,000.00 per month
**Experience**:
- Customer Care: 1 year (preferred)
- Administration: 1 year (preferred)
- Data Processing: 1 year (preferred)
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