Human Resources Officer

2 weeks ago


Cape Town, South Africa Content Lab Full time

**About the Company**

Content Lab is a fast-growing SME is an audio-post production facility specialising in the localization of multimedia content. We are a youthful and dynamic team, with a strong company culture, who work together to provide our clients with professionally localized content. Our motto is, “Know your purpose, reach your potential, lead the way.”

**About the Role**

The successful applicant will serve a small team, report to the HR and Learning Manager and work closely with the Production, Localization and Talent Teams.

**Duties and Responsibilities**:
**Recruitment and selection process**
- Ensure job advertisements are managed on recruitment platforms
- Responsible for communication with relevant recruitment agencies for executive placements
- Ensure references and background checks are completed
- Ensure interviews are coordinated and conducted with relevant technical experts
- Responsible for communicating with successful and unsuccessful applicants
**Onboarding and offboarding process**
- Responsible for the on-boarding and off-boarding processes and administration
- Assistance with the induction and orientation process
**Performance management guidance provided to line management**
- Ensure probation performance management process is completed by managers
- Monitoring performance indicators, such as absenteeism levels, grievances, disciplinary processes, employee wellbeing matters, development of initiatives and solutions
- Fostering and maintaining a work environment that encourages respect, and is free from discriminatory or harassing behaviour
- Evaluate, update and drive human resources policies and procedures
- Ensure that performance management systems and processes are efficient and effective
- Ensure that the Performance management process is effectively coordinated and that all deadlines are met
- Work closely with the HR and Learning Manager to establish diverse incentive, reward and benefit systems that consider the drivers of talented staff
**Employee and Labour Relations**
- Responsible for labour relations compliance
- Facilitate disciplinary process and other people processes
- Provide support in employee relations issues including but not limited to change management, grievances, poor performance and disciplinary action
- Ensure legal compliance by monitoring and implementing legislative requirements
- Attend to Employee Relations matters and ensure that labour legislation is adhered to
- Implement company policies and procedures to ensure legal compliance
- Responsible for facilitating counselling procedures
**Internal and External Communication**
- Provide HR related data and reporting to functional and business leaders to promote data driven decision making and strategic development
- Responsible for human resources communication
- Drive key HR initiatives and strategic processes
- Assist in coaching and developing managerial people and communication skills
- Responsible for the coordination of internal and external communication
**Training and Development**
- Assistance with the Learning and Development strategy
- Identification and analysis of skills gaps as well as communication of training requirements
- Create awareness of relevant Training and Development interventions
- Coordination of training and development initiatives
- Management of outsourced training vendors
- Coaching and Mentoring employees for Training and Development purposes
**HR Operating systems and record keeping**
- Ensure HR systems and databases are always accurately updated
- Responsible for accurate monthly reports
- Payroll and benefits administration
- Collaborate with managers to update and maintain job descriptions and as well as setting performance standards
**Maintaining and updating HR Administration**
- Responsible for Broad Based black economic Empowerment BBBEE
- Ensure that all employees have signed contracts, and employee pack and relevant legislative requirements
- Responsible for Employment Equity reporting and administration
- Responsible for all DOL statutory requirements
**Employee and customer needs**
- Advise managers and employees on implementation of relevant labour legislation
- Develops sound relationships with all stakeholders
- Responsible for assessing HR requirements keeping the business objectives in mind
- Responsible for following any lawful and reasonable instruction from the HR and Learning Manager
- Responsible for escalating issues
- Responsible for working independently and prioritizing tasks
- Responsible for driving own career development
- Adhere to the HR company policies and procedure
- Assist staff and managers in achieving common goals
- Be an example of the company culture and values
**Qualifications and Experience**:

- Degree/ Diploma in Human Resources Management
- 1 - 2 Years of practical experience as an HR generalist
- Recruitment and Employee relations experience
- A background in the film and media, e-learning or post production in



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