Atm Custodian Self Service

2 weeks ago


Durban, South Africa FirstRand Full time

Job Description

To maximise the profitability of the ATM's under their responsibility through ensuring that the availability of these machines meets the Bank's performance expectations whilst adhering to the highest standards and functionality
- Reduce Rand value of ATM/ADT differences as being the total of absolute net shortages plus absolute net surplus as reflected on the General Ledger of the business unit under control.
- Achieve Balanced Scorecard Profit results for the Self Device Devices as per the Business Scorecard Objectives.
- Ensure cost controls within budgets requirements e.g. cell phones bills and tool of trade vehicle and effective control and management of overtime targets.
- Achieve the delivery of exceptional customer by providing first line support and after hours support on a 7-day standby week according required Service Level Agreements
- Self Service Devices availability measured by means of the ATM/ADT reports and benchmark % uptime agreed. (excluding uncontrollable downtime due to mechanical defects).
- Provide feedback on the performance of vendor service SSD devices and sites e.g. SBV, BTYES, BMS, DIEBOLD and CLEANERS.
- Conduct monthly cash and alarm checks on ATM/ADT devices to ensure that all ATM/ADT failures and site inefficiencies are reported immediately and ensure that strict SSD cleanliness standards are adhered to and monthly look and feel checklist are completed.
- Comply with governance in terms of legislative and audit requirements, policies, process and procedures required for the Self-Service Devices.
- Manage own development to increase own competencies.

Job Details

Application Closing Date

12/02/24


  • Custodian- Durban

    7 days ago


    Durban, South Africa Fidelity Services Group Full time

    **FCS** **Reporting to the Operations Manager** The above position is vacant at our Durban. The overall purpose of this position is to load, balance, maintain, secure & attend to Standard Bank ATM's **Minimum Requirements**: - Clear criminal record - PSIRA accredited with a minimum Grade C qualification - Cash In Transit (CIT) certificate - Firearm...

  • Teller- Durban

    4 weeks ago


    Durban, South Africa Fidelity Services Group Full time

    **FCS** **Reporting to the Counting House Manager** The above position is vacant at our Durban Branch. The overall purpose of this position is to count and verify the client’s money. **Minimum Requirements**: - Clear criminal record - Grade 12 or equivalent - Computer literate - At least 2 years’ cashier experience or similar role - Able to work...

  • Account Manager

    1 week ago


    Durban, South Africa Service Solutions Full time

    Account Manager / Leader - Westville DBNOur client is seeking a dynamic and customer-oriented individual to join our team as an Account Manager. As an Account Manager, you will play a crucial role in maintaining and nurturing relationships with our valued clients. You will be responsible for ensuring client satisfaction, promoting our products and...

  • Account Manager

    1 week ago


    Durban, South Africa Service Solutions Full time

    Account Manager / Leader - Westville DBN Our client is seeking a dynamic and customer-oriented individual to join our team as an Account Manager. As an Account Manager, you will play a crucial role in maintaining and nurturing relationships with our valued clients. You will be responsible for ensuring client satisfaction, promoting our products and...

  • Service Consultant

    4 weeks ago


    Durban, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Call Center / Contact Center**Date**:1 Nov 2023**Service Consultant - Chronic Servicing** **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose...


  • Durban, South Africa Service Solutions Full time

    Our Client, a leader in Logistics is seeking to employ a Branch Manager at their Durban Branch Duties, but not limited to: Assume responsibility in running the branch efficiently and profitably Achieve monthly budgets and profits Management of staff and fleet Marketing and selling the rental of vehicles Processing of invoices and quotations...


  • Durban, South Africa Service Solutions Full time

    Our Client, a leader in Logistics is seeking to employ a Branch Manager at their Durban Branch Duties, but not limited to:Assume responsibility in running the branch efficiently and profitably Achieve monthly budgets and profitsManagement of staff and fleetMarketing and selling the rental of vehiclesProcessing of invoices and quotationsOpening of...

  • Service Supervisor

    4 weeks ago


    Durban, South Africa TBC Full time

    **BRANCH**:DURBAN **DEPARTMENT**:Service **POSITION**:Service Supervisor **Duties (not limited to)**: - To control, give instruction, supervision, technical support, and resources to departmental staff as required in executing their duties. - To represent the company and liaise with clients to understand their needs and requirements - To represent the...

  • Customer Service

    4 weeks ago


    Durban, South Africa urban lifestyle rewards Full time

    Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail,applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! **We offer**: -...


  • Durban North, South Africa FS Personnel Recruitment Full time

    This employee will assist with the development and implementation of restaurant franchise businesses. The job requires travelling in the area and might require sleep-outs. Salary is R47 000 - R55 000 ctc pm (full Pension and Medical will be deducted) Plus company vehicle, fuel card and sleep-out allowance. This is strictly an AA/EE vacancy. **Desired...

  • Service Advisor

    4 weeks ago


    Durban, South Africa MAN Automotive (South Africa) (Pty) Ltd Full time

    Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle. - Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card. - Responsible for the intake of customer vehicles through completion of job cards detailing work. - Ensure description, customer and vehicle details...


  • Durban, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...


  • Durban, South Africa Bianca consulting Full time

    **JOB PROFILE** **JOB TITLE: FRANCHISE MANAGER** **Grade: C1** **Purpose of Job** The role of the Franchise Manager is to manage, develop and grow our Franchise Partners to an extent whereby they enjoy an above average return on their investment, contributing towards the brand becoming the brand of choice for both potential investors and...


  • Durban, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

  • Service Owner

    6 days ago


    Durban North, South Africa Derivco Full time

    Employment Type: Permanent We are trailblazers. We are innovative. We have technology running in our veins. Do we tick your boxes? Do you want to play a part in taking gaming technology to the next level? If yes, we’re looking for you! This is your opportunity to be part of the leading software house in the online gaming world. In our space, passionate,...


  • Durban, South Africa Nedbank Full time

    **Job Classification** - Job Family- Administration, Operations and Facilities - Career Stream- Administration, Transactional Processing and Production- Leadership Pipeline- Manage Self: Technical - FAIS Affected**Job Purpose** - To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to...

  • Franchise Manager

    7 days ago


    Durban, South Africa Famous Brands Full time

    **Main Outputs and Responsibilities for This Position** - Assist with the development and implementation of Franchisee specific business plans and budgets. - Interpret monthly management accounts, benchmark and suggest corrective actions where necessary. - Protect brand integrity via implementation and measurement of Standards of Operations Programmes -...


  • Durban, South Africa Stratogo Full time

    Role: Field Service Technician : Earth Moving Equipment Location : Pinetown, Durban SA Education and experience: Minimum 5 years experience in a related field of workQualified Diesel/Earthmoving Mechanic Trade Tested.Valid Drivers LicenceRequired Skills:Excellent interpersonal and communication skills required.Strong technical and troubleshooting...


  • Durban, South Africa Affirmative Portfolios Full time

    **Durban South Coast** ***: **Customer Services Officer - Durban** **Hybrid** Salary : R12000 a month Great customer service is at the heart of our ability to provide access to a reliable and customer-centric service to residents in and around communities in Durban **.** With plans to roll out nationally, We are seeking a highly motivated,...


  • Durban, South Africa Careforce Recruitment Full time

    Our client, an independent hospital who has provided health care services in Kwa-Zulu Natal based in Durban is looking to recruit a Nursing Manager who will be responsible to manage the entire patient care nursing process, achieving determined levels of quality care and standards of service. **KEY RESPOSNIBILITY AREAS** - Compile, implement and monitor the...