Compliance Operations Officer Customer On Boarding
6 months ago
Durban
- Posted 4 hours ago
**Main job function**
To accurately check and approve the on boarding of customers for all branches taking into consideration FICA and on boarding requirements as required by the Banks documented policies and procedures. To provide excellent service to branches and Customers.
**Key performance area**
To review and approve customer account opening documentation and capturing on COB.
Ensure that all information capture on COB matches the source documents.
Ensure that correct and clear documents are scanned on COB prior to approval.
Ensures that all information is capture accurately on the Bank’s Operating Systems.
FICA policies and procedures is strictly enforced.
Ensures Watch list check is conducted and clear.
Ensures that turnaround times are adhere to when approving Accounts on COB
Mobile Banking
To review and approve digital banking profiles when required.
To review and approve linking of transactional banking accounts.
To review and approve change of password.
To review and approve device linking.
To review and approve customer linking.
To contact customers to conduct verification checks.
Administration
Address / assist Branch FICA queries
Attends to ad hoc administration requirements as and when required.
**Qualifications**
Matric
Certificate in banking or similar
**Preferred experience**
At least 3 years banking experience
Excellent understating of FICA
Microsoft Office 365
Knowledge of the Banks Operating Systems
Knowledge of Banks Policies and Procedures
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