Warehouse and Logistics Manager

3 weeks ago

Boksburg, South Africa RCL FOODS Careers Full time

This specific position that we are recruiting for is in SIQALO Foods Pty Ltd, a Remgro Group Company and market leader in Spreads with the well-known brands Rama, Stork and Flora. SIQALO Foods works in partnership with RCL Foods.

Our Talent Team are currently looking for a dynamic Warehouse and Logistics Manager to join the SIQALO Foods Business. The role will be based at the Siqalo Plant in **Boksburg **and report to the Panning and Logistics Executive.

SIQALO Foods entrusts the Warehouse and Logistics Manager to manage the overall processes and resources of:

- The Bulk Store on site
- Receiving of finished goods from the Factory through the “Hole in the wall”
- Outbound deliveries to the secondary Network
- Direct deliveries to customer from the Bulk Store
- Overseeing the 3rd party Secondary network Distributor
- Customer collaboration

**Duties & Responsibilities**:
Strategy Execution
- Work closely with the rest of the Business to ensure the delivery of an integrated supply chain Benefit and strategic target achievement.
- Work in conjunction with the Planning manager to co-create and execute an integrated demand and supply strategy.
- Facilitate integrated customer service excellence delivery by managing relationships and interaction with the cross functional teams.
- Drive the implementation of improvements in operating processes and systems to optimise warehouse and transport efficiencies.
- As a central point in the supply chain, identify supply chain bottlenecks and opportunities and develop solutions through collaboration with all relevant parties internal and external to the business.
- Conduct weekly management meetings to address challenges, review performance and plan for future optimal performance.

Warehouse Management
- Management of stock levels both internally and through out the secondary network
- Initiate and manage stock loss reduction Programs.
- Optimise onsite receiving (waste) and despatch of Finished goods facilities, equipment, and processes (including documentation) to ensure efficient vehicle turnaround times.
- Minimise incorrect loading and theft through implementation of robust on-site processes and security measures.

Pallet Management
- Ensure returnable pallet agreements are in place.
- Manage the returnable pallet recycling project internally and with the secondary distributor to maximise the savings benefit.

Logistics Management
- Manage the overall operational relationship with the Primary and secondary distributor.
- Continually looking for opportunities to maximize Primary distribution.
- Ensure continuous improvements in reverse logistics and processes by on-the-job observation, benchmarking and analysis
- Drive the Logistics team on a daily basis to ensure it deploys stock throughout the network to effectively meet customer service levels at mínimal cost.
- Daily optimal scheduling of trucks to the secondary network and customers
- Utilise regular communication channels and team meetings to promote continuous improvement and best practice on a daily basis.
- Work collaboratively with Logistics providers, sales team, and the planning team to calibrate Min-Max levels for seasonal and peak demand.
- Meet with the distribution provider monthly do track KPIs, challenges and ongoing improvement projects.

Customer Service management
- Drive a customer service ethic and mindset throughout the organisation.
- Own customer service at an operational level for the complete network and ensure its implementation through operations, the call centre and all customer interactions.
- Ensure the resolution of all service level queries & results including Business waste reporting, graphs and analysis.
- Work closely with planning and the customer teams to identify and realize customer service excellence opportunities and drive the delivery of supply chain efficiencies and synergies.
- Drive customer collaboration to improve supply chain efficiency.
- Maintain monthly meetings with Strategic customers to track savings, challenges, and opportunities.

Risk Management
- Mitigate risks against people and physical assets.
- Ensure full legal compliance with all relevant legislation.
- Maintain and implement food safety standards across the depot.
- Ensure Security is maintained and that the appropriate investigations take place when incidents occur.

Information and Data Management
- Ensure the team accurately and regularly captures operating data onto the information system to enable access to reliable data and reporting for trend analysis and decision making.
- Analyse management information on a daily basis to ensure productivity logistics/distribution targets and standards are being met.
- Share relevant data with the management team to enable reliable business decision making.

Maintenance Management
- Manage the formulation of a maintenance plan that is aligned to the operation plan of the depot.
- Drive sustainable maintenance practices throughout the depot.
- Ensure tha

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