Manager: Value Added Services

2 weeks ago


Cape Town, South Africa WePlace Full time

Western Cape, Cape Town
- Market - Related Annually Cost To Company (Market related, Negotiable)

One of South Africa's Banking Giants is looking for a Value Added Service Manager to take full ownership and control of the commercial success and growth of a portfolio of different value-added services (for example, airtime and data, electricity, bill payments, Lotto, vouchering, bus tickets, flight tickets, cross border remittances and international airtime top-ups).

**Purpose Statement**:

- To take full ownership and control of the commercial success and growth of a portfolio of different value-added services (for example, airtime and data, electricity, bill payments, Lotto, vouchering, bus tickets, flight tickets, cross border remittances and international airtime top-ups)
- To optimise the performance of the Portfolio through the implementation of operational efficiencies that will lead to enhanced customer experience.

**Qualification**:
**Minimum / Ideal**:

- Bachelor Degree in Economics and Management Science or Engineering - General

**Knowledge & Experience**:
**Minimum Knowledge**:

- In-depth knowledge and experience in the VAS landscape
- Project management principles
- Business processes, policies and systems
- Governance and risk management
- Client experience

**Minimum Experience**:

- 10 years proven VAS experience
- Proven experience in the development, execution, and implementation of products across a complex organisation.

**Ideal Knowledge**:

- Client journey mapping

**Ideal Experience**:

- 10+ years proven VAS experience
- Previous banking / financial service provider experience would be advantageous
- Capitec experience
- For more information please contact:

- Bianca Burger


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