Marketing Assistant

4 days ago

East London, South Africa CBRE Excellerate Full time

**Main purpose / objective of the position**:
Reporting to the Marketing Manager, the Marketing Assistant is responsible for managing all the daily activities of and providing sound administrative support to the Marketing Department.

**Decision making authority**:
Required to choose from a limited array of routines or rules at his / her disposal. Works according to specific standard procedures.

**Experience / Education**:
Relevant Marketing qualification. A minimum of 2 years’ experience preferential.

**Skills required**:

- Have a clear and thorough knowledge of marketing principles
- Preferably have Centre retail marketing experience (but not essential)
- Understand and have experience in dealing with related fields - advertising, PR, on line, social media, media in general, events and promotions
- Must have attention to detail and excellent admin skills.
- Must have an excellent command of English - verbal & written.
- Must be able to work under pressure and adhere to time lines.
- Monitors progress toward objectives and adjusts plans as necessary to reach them
- Identifies needs/problems, secures relevant information, relates data from different
- Excellent computer and administration skills
- Flexible and adaptable approach to work

**Personal Attributes**:

- Must be passionate, gregarious and optimistic
- Confident
- Pro-active approach
- Principled - Do the right thing always
- Teamwork and work towards a common purpose
- Open and clear communicator
- Innovative with the ability to use initiative
- Solutions driven
- Methodical with keen attention to detail

**Duties**:

- General office administration and coordination.
- Gift card administration and support.
- Public and tenant relations
- Marketing coordination
- Events - planning, set-up, coordination and reporting
- Monitor exhibitors (to conform to required standards).
- Manages and maintains relationships with tenants.
- Prepares and quality control of marketing reporting
- Financial administration - supplier invoices and statements to be processed for payments
- Oversees and generate briefs to agencies / promotional companies.
- Approves creative work and schedules of agencies / promotional companies.
- Attends to queries / complaints that were escalated to this level.
- Ensures cooperation, synergy and effective communication between marketing and other departments
- Pursue relevant strategic alliances and sponsorship opportunities
- Assistance & quality control of newsletter to tenants.
- Write and evaluate of press releases.
- Ongoing liaison with center management (CM).
- Keeps clients and colleagues informed of important incidents progress, plans, feedback, etc.
- Create realistic expectations and meet them: appointments, promises, follow-up, queries
- Networking, attending functions and meetings to raise awareness in the industry.

**Deliverables**:

- Assist Marketing Manager as required by taking on tasks and responsibilities
- Files documents and prepares status reports when and as required
- Effects correspondence by writing letters and generating documents
- Execute / implement events and attend events
- Manage, administrate and oversee centre exhibition spaces for NGO’s and community events
- Manage in-centre marketing opportunities
- Manage centre marketing collateral and corporate gifts;
- Manage centre marketing touch points daily
- Data capturing, PR assistance, general tenant communication assistance
- Social Media content creation and reporting as required
- Control of blank gift card stock to and from info staff on a daily basis
- Daily checking of completed gift card control sheets
- Preparing corporate gift card invoices and preparing the order with holders on a daily basis when required
- Handing up of corporate orders to corporates as instructed by corporate sales manager
- Monitoring the stationery requirements of the info desk and ordering where required
- Monitoring the G4S consumable stock control and ordering where required
- Monthly process gift card stock, incl. monitoring of inventory levels
- The liaison between tenant and/or shopper for Tutuka related queries
- Assisting at info desk during lunch breaks or as required
- Monitoring of info desk appearance
- Assist tenants with requirements wrt marketing material
- Setting up of venue for tenant functions, meetings, etc.
- Collate and distribute tenant communication
- Liaising with tenants wrt newsletter
- Implements and reports on a structured tenant communication plan (including visits, proposals, general interaction, tenant meetings and other).
- Marketing reports were accurate, complete, on time and in agreed format.
- Problems / queries escalated to this level are dealt with effectively, to the satisfaction of the client where practically possible.
- Effective cooperation between own and other departments achieved and maintained. Problems were dealt with effectively without delay
- All major potential strategic alliances and sponsorship opportunities

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